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Lloyds Bank: Cash ISA reviews

Name: Cash ISA
Rating: 4.28 (69 reviews)

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4.37

Based on 69 reviews, last reviewed 13th Jun 2025

80% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

54%

29%

10%

Latest highest rating:

5

ISA Lloyds I have saved good amount of money in 12 months period. Also for anything gone wrong, it's easy to contact them and get support. Reviewed on: 13th June 2025

Latest lowest rating:

1

Failed Customer Service Complete failure of Customer Service and impossible to speak with the relevant team Reviewed on: 25th March 2024

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About this product

A Lloyds Bank cash ISA can be opened from as little as £1, depending on which one you choose.

Lloyds Bank offer one or two year fixed rate cash ISAs, Club Lloyds Advantage ISA Saver, the Cash ISA saver and the Instant Cash ISA. You can track your Lloyds ISA progress using internet banking or via the mobile banking app.

Lloyds cash ISA reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Cash ISA reviews (69)

Easy to speak to a manager

Easy to talk to a manager and things explained in a professional manner. Reviewed on: 4th January 2019

The ISA helped my save for my dream

Over the last few years, Lloyds cash ISA has helped me save up for my dream trip to America. Without such a generous ISA at 1.4%, this would have been much harder for me. Reviewed on: 3rd January 2019

cash isa

very helpful service understood the product in full Reviewed on: 12th November 2018

Poor interest rates.

Easy to set up but poor rates. Better uses of ISA allowance around. Reviewed on: 6th November 2018

Two great experiences in one

I have been with Lloyds Bank (formerly known as Lloyds TSB) for a good 10 years now and have often had great experiences with them. However, there is one particular experience that sticks in my mind and will forever be there. During Spring 2018, I decided that I wanted to save up for a new computer, and to do this I thought it would be a good idea to set up an ISA so that I am less likely to end up spending the money on other things (which we are all guilty of doing). A couple of days after deciding this I popped into my local Lloyds Bank branch (Northfield) to inquire about the various cash ISA's they had available. The lady I saw, who was very polite talked me through my options and once I decided she then set up my ISA then and there and it was immediately ready to use. Whilst I was there, I also decided that I would like to do my banking online so therefore I inquired about having an online banking account. This too got done quickly and efficiently and was immediately ready to use. Overall, a really great experience with wonderful staff and customer service. Reviewed on: 6th November 2018

poor customer service

only seem interested in making money from their customers Reviewed on: 5th November 2018

very poor returns

I feel as though this bank takes it customers for granted Reviewed on: 17th July 2018

great product

excellent straight forward saving Reviewed on: 4th April 2018

Helpful

Staff were helpful and gave good advice. Reviewed on: 11th February 2018

Brilliant!

Easy to use. Easy to understand. Great way to save. Reviewed on: 26th January 2018

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