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London Capital Credit Union: Savings reviews

4.78
Based on 822 reviews, last reviewed 16th Jul 2025
5% decrease in 5 star reviews
in the past 90 days
20% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I registered and was communicated with quickly I registered and was communicated with quickly Reviewed on: 16th July 2025
Lauren Rudolph's avatar
Lauren Rudolph

Latest lowest rating:

1

Unfair treatment of loan denial to a customer who ha... Unfair treatment of loan denial to a customer who has actively saved over a year without any withdrawal only to seek loan afterwards and its loan deni... Read more Reviewed on: 15th July 2025
Doris T's avatar
Doris T

About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

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London Capital Credit Union Savings reviews (822)

Community is key

4
The fact that they are community oriented is a wonderful factor and they encourage good money and saving habits. The bonus of having a prize incentive is great as well! Reviewed on: 18th June 2025

Straight forward application and timely updates.

5
Straight forward application and timely updates. Reviewed on: 18th June 2025

Safe and secure way for saving money.

4
Safe and secure way for saving money..The best part is that we can save directly from the salary Reviewed on: 18th June 2025

When I've had contact Credit Union, staff have alway...

5
When I've had contact Credit Union, staff have always been polite, efficient and friendly. Over the years they've helped me with my savings which I probably wouldn't have without their support. Reviewed on: 18th June 2025

Customer service

4
I have mostly had a positive experience whenever I make contact, but in one occasion, the phone wasn’t being answered, and when it was, it wasn’t a great response Reviewed on: 18th June 2025

So far so good

4
So far so good. Just got started with the service and the customer service has been excellent. Reviewed on: 17th June 2025

Great way to save money.

5
Great way to save money.Amazing way to learn how to sve Reviewed on: 17th June 2025

Really easy I needed a holiday with my family took o...

5
Really easy I needed a holiday with my family took out a loan and save while paying back. Staff really nice attentive and listen Reviewed on: 17th June 2025

Easy to open an account very straight forward great...

5
Easy to open an account very straight forward great support for people who have disabilities such as myself in understanding everything clearly, I’ve had no trouble putting in or taking out money and the saving options helped me a lot as I am terrible at saving, I love credit union they helped me with loans during my struggles when no other company would help and now they help me save, 10stars from me highly recommend and very trusting Reviewed on: 17th June 2025

Very responsive and helpful.

5
Very responsive and helpful. Very professional Reviewed on: 17th June 2025

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