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London Capital Credit Union: Savings reviews

Name: Savings
Rating: 4.68 (1758 reviews)

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4.68

Based on 1,758 reviews, last reviewed 5th Aug 2026

216% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

I have always been satisfied with the service and ad... I have always been satisfied with the service and advice Reviewed on: 5th August 2026

Latest lowest rating:

2

Poor customer service. When answering the phone, they are not consistent with their understanding and advice on how to resolve an issue. They also fail to add savings from a... Read more Reviewed on: 8th July 2026

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About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

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London Capital Credit Union Savings reviews (1758)

The process can seem a little lengthy but absolutely...

The process can seem a little lengthy but absolutely great, trustworthy and very helpful! Reviewed on: 16th July 2025

My experience

I have used the credit union for over 6 years now. Initially provided a loan, then as savings once loaned paid off. More recently approached them for a car loan and the process was simple., straight forward and even when I reached out due to a delay they responded quickly and assured me Reviewed on: 16th July 2025

Always have a great experience via phone or in person.

Always have a great experience via phone or in person. The staff’s are very helpful with great advice Reviewed on: 16th July 2025

A great experience

I’ve been a member for a few years now and have successfully borrowed and paid off loans as well as created some savings Reviewed on: 16th July 2025

You listen and react to needs.

You listen and react to needs. It also serves as a community of liked minded people aiming for the same cause. savings Reviewed on: 16th July 2025

Reply from London Capital Credit Union Hi Julian, Thank you for your feedback, we are happy to hear that you share our same values in helping others. Response date: 18th July 2025

The most reliable credit union I know .

The most reliable credit union I know . Grate way to save Reviewed on: 15th July 2025

Amazing service

Lccu have been amazing. Following back to back pregnancies and moving house, I ended up with poor credit. LCCU allowed me to take out a loan to consolidate my debts and made the process super easy. I have had 2 loans with them and have managed to save my own pot of money along with paying them back. Such a great company. The customer service is also really good, very responsive and understanding. Reviewed on: 15th July 2025

Reply from London Capital Credit Union Hi Amber, Thank you for sharing your story. It reflects the ethos of what the credit union aims to do for its members: to guide them through difficult times and help them achieve a more stable financial standing. Response date: 18th July 2025

Always been helpful been using for a while now & sav...

Always been helpful been using for a while now & saving at the same time Reviewed on: 15th July 2025

Unfair treatment of loan denial to a customer who ha...

Unfair treatment of loan denial to a customer who has actively saved over a year without any withdrawal only to seek loan afterwards and its loan denied mail . So terrible experience Reviewed on: 15th July 2025

Reply from London Capital Credit Union Hi Doris, Thank you for sharing your feedback, and we appreciate the disappointment and frustration you feel. We appreciate your commitment as a saver but occasionally we do have to decline applications based on factors such as affordability. We don't want to overextend someone's finances, which could put them in difficulty. Response date: 18th July 2025

Easy process when applying for a loan.

Easy process when applying for a loan. Reviewed on: 15th July 2025

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