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London Capital Credit Union: Savings reviews

Name: Savings
Rating: 4.68 (1758 reviews)

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4.68

Based on 1,758 reviews, last reviewed 5th Aug 2026

216% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

I have always been satisfied with the service and ad... I have always been satisfied with the service and advice Reviewed on: 5th August 2026

Latest lowest rating:

2

Poor customer service. When answering the phone, they are not consistent with their understanding and advice on how to resolve an issue. They also fail to add savings from a... Read more Reviewed on: 8th July 2026

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About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

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London Capital Credit Union Savings reviews (1758)

Not bad.

Not bad.but ok.I was expecting more to help but they didn’t help much. Reviewed on: 15th July 2025

Great and easy to get into contact.

Great and easy to get into contact. Reviewed on: 15th July 2025

I have never had any issues and the customer service...

I have never had any issues and the customer service is second to none. Reviewed on: 15th July 2025

Seem like nice people

it feels like quite a personal service, I haven't had to use it much but they are helpful when you get in touch. Reviewed on: 15th July 2025

Helpful and quick reply

Credit union was very helpful and quick to reply at the time I needed money quickly. Reviewed on: 15th July 2025

Needs bit more efforts in in app customer service an...

Needs bit more efforts in in app customer service and loan updates Reviewed on: 15th July 2025

Saving and borrowing stress free

Since being with London capital credit union I’ve been able to save a little bit more than I ever usually have and also been able to borrow in a more responsible way and not stress about the repayments as it’s all handled for me Reviewed on: 15th July 2025

Been good so far and helped me at times of need appr...

Been good so far and helped me at times of need appreciate credit union Reviewed on: 15th July 2025

I was in a crisis.

I was in a crisis. my daughter had just moved in with me aged 15 at time .credit union really put us on right path as was helpful with a loan at a critical time for me .my daughter is doing well did her gcse and going to college in September. Thank you Reviewed on: 15th July 2025

Reply from London Capital Credit Union Hi Anthony, Thank you for sharing your experience with us. Supporting our members through life's unexpected challenges is what our credit union does best. Congratulations to your daughter! We wish her all the best as she embarks on this exciting new chapter. Response date: 15th July 2025

Good service , good quality company

Im very happy and good service, keep it going Reviewed on: 15th July 2025

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