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Manchester Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (809 reviews)

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4.91

Based on 809 reviews, last reviewed 6th Aug 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

2 star

Latest highest rating:

5

Thank you Manchester Credit Union! "Exceptional service from a group of dedicated, friendly and helpful people." Reviewed on: 26th July 2022

Latest lowest rating:

1

POOR customer service Said I would be eligible for a small Loan once i paid off my current balance, then did not help me at all, left very frustrated Reviewed on: 6th August 2024

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Review Manchester Credit Union: Loans now

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Manchester Credit Union Loans reviews (809)

Given me the chance I needed.

Manchester credit union. If it wasn’t for Manchester credit union I would still be in unaffordable debt today due to high APR. Manchester credit union gave me a chance they spoke to me about my situation and what they could do to help. From leaving home at 17years of age I got trapped in the cycle of payday loans when my partner fell ill and we had rent, bills etc to pay on one wage, I was offered no support due to me having a “stable carer” and “apparently” earning enough to support us. I wasn’t clued up around anything like this and fell into the easiest option, This then made me stuck in loads of little loans and a giant impact on my relationship and mental health. I decided I had to consolidate all my loans, however due to the effect the payday loans had on my credit score (even though I’ve worked since being 15years old for the same organisation climbing the ladder and have paid phone contracts, internet etc) I managed to consolidate my loan with the help of a friend as a guarantor HOWEVER the APR on this was 50% meaning the debt I was in doubled and I found myself in a worse Position than before. I moved back home and with many tears, sleepless nights and research I stumbled across Manchester credit union, I was sceptical at first I wondered what the catch. After a phone call with them I was put very much at ease and was offered advice and support around my situation. The amount I wanted at first was a lot and we need to build a trusting relationship, they offered me a small loan that took straight out of my wages through my employer (I was embarrassed by this at first but we are human) for a very low APR. Six months of paying this small loan which was for over 12months I got in touch again with Manchester credit union to request a bigger loan this time to pay off my overly priced APR loan, Manchester Credit Union was happy well they did more than help they took my details and the company’s I had the high APR loan through and dealt with it all for me obviously updating me with the process along they way, this was very quickly sorted and I had officially half my debt! BUT not only have I halved my debt the loan payments I now pay to Manchester credit union WELL they only take some out and put it in a savings account for you!!! So not only am I getting out of debt I’m saving at the same time. I feel so much relief and very grateful for been given an opportunity that no one else would give me! I could pay the payments I was just never given the trust to show this. THANK YOU Reviewed on: 10th July 2021

Amazing and helpful to a family

I applied for the family loan and I also save some money every month with credit union, I think there absolutely fantastic, There customer service skills are wonderful I've never once had a problem. It's a great service to have especially for families as we are to get a loan without paying over the odds on the repayment I have already recommended Manchester credit union and without a doubt would do most definitely again Reviewed on: 28th June 2021

Amazing

Helpful and friendly service and staff are amazing Reviewed on: 28th June 2021

Excellent service

Credit union have been an amazing help.to not only myself but to many families during hard time and this pandemic... I truly think there incredible and couldn't thank them enough Reviewed on: 27th June 2021

Brilliant service

From emailing to ringing up you get the best possible service you could ask for. The staff are so polite and in times so understanding. No judgement or hate just people that want to help Reviewed on: 27th June 2021

Excellent

I've had an excellent experience with them I've had a family loan for a couple of years now and able to top up after a certain amount of time also help if I'm in financial difficulties Reviewed on: 27th June 2021

Credit union got me back on track

Prior to using credit union I was using high interest doorstep loans,Manchester Credit unions low interest loans got me back on track and I saw my savings flourish Reviewed on: 27th June 2021

Helpful, good communication!

Always helped me with any information regarding my loan saving and when I am eligible for a top up, the communication is 10/10, the time it takes to recieve an email and any documentation is very fast I dont even wait half an hour for a reply in regards to my enquiry, they are always helpful and I am grateful for their hard work, dedication and fairness in regards to loans. Thank you MCU! Reviewed on: 27th June 2021

Simple, friendly and efficient

Love using Manchester Credit Union both for savings and loans. They are really helpful and friendly, the app is simple to use. Reviewed on: 27th June 2021

Good

Good customer service and fast payouts Reviewed on: 27th June 2021

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