Smart Money People Logo
Go to business site
Share this page
Link copied

Mansfield Building Society reviews

Mansfield Building Society Logo
Rated Excellent • 4.62/5

Mansfield Building Society reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 14 days
See more on their website Write a review

Review summary

People rate this company as Excellent based on 1,426 product reviews

Average score of 4.62/5
5 star
75%
4 star
16%
3 star
5%
2 star
2%
1 star
2%
Reviews for Mansfield Building Society have trended positively over the past 90 days

Latest positive rating

5/5

They were extremely helpful at all stages when apply...

They were extremely helpful at all stages when applying for the mortgage and made me feel that I had made the correct decision choosing them

{"display":"Dawn T","full_name":"Dawn T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
Dawn T 15th October 2025

Latest negative rating

2/5

Changed their rate just before completion!

Provided an initial rate that was good, which is why I picked Mansfield. They decided to bump the rate a few points just before completion making it not worthwhile.

{"display":"Jacopo Gerini","full_name":"Jacopo Gerini","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1314890.png"}}'s avatar
Mortgages
Jacopo Gerini 14th October 2025
See more reviews for Mansfield Building Society products

About Mansfield Building Society

Mansfield Building Society is a modern independent building society - a haven for thousands of savers and a versatile lender for those looking to purchase or remortgage their homes or investment properties. These reviews are given directly by current and former members. Read and write reviews to help increase trust and transparency in Financial Services.

Mansfield Building Society at a glance

Contact details

Website
Visit provider website

Reviews for Mansfield Building Society

Showing 11 of 1426 company reviews • Last reviewed within 14 days

They were extremely helpful at all stages when apply...

Mortgages • 15th October 2025

They were extremely helpful at all stages when applying for the mortgage and made me feel that I had made the correct decision choosing them

{"display":"Dawn T","full_name":"Dawn T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Changed their rate just before completion!

Mortgages • 14th October 2025

Provided an initial rate that was good, which is why I picked Mansfield. They decided to bump the rate a few points just before completion making it not worthwhile.

{"display":"Jacopo Gerini","full_name":"Jacopo Gerini","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1314890.png"}}'s avatar
Rated Poor • 2/5
Read more product reviews
  • 4/5

    Happy with process.

    Happy with process. Would have preferred more clarity about the Additional Security Fee as my broker said its something I have tp pay but am... Happy with process. Would have preferred more clarity about the Additional Security Fee as my broker said its something I have tp pay but am not allowed any details of the policy Read more Read less

    {"display":"Adam h","full_name":"Adam h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Adam h 10th October 2025
  • 5/5

    Common sense lender

    Very easy and straightforward product switch. Good rate option for interest only. Common sense lender.

    {"display":"Alex C","full_name":"Alex C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Alex C 10th October 2025
  • 5/5

    What a great business Mansfield Building Society is.

    What a great business Mansfield Building Society is, excellent service, great products with high quality staff. It is such a treat to talk to actual... What a great business Mansfield Building Society is, excellent service, great products with high quality staff. It is such a treat to talk to actual people and they even call you back if the say they will. Caroline Maddox deserves a special mention, an outstanding employee and individual. Read more Read less

    {"display":"Gwyn Thomas","full_name":"Gwyn Thomas","avatar":{"url":"\/assets\/uploads\/avatars\/users\/381121.png"}}'s avatar
    Mortgages
    Gwyn Thomas 9th October 2025
  • 5/5

    Great Customer Care

    Good communication and clear information was given throughout, which made the process much easier and straightforward.

    {"display":"jon secrett","full_name":"jon secrett","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1312430.png"}}'s avatar
    Mortgages
    jon secrett 8th October 2025
  • 5/5

    help and advice.

    I have always received help and advice when I had reason to call about something I did not understand.

    {"display":"kn","full_name":"kn","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    kn 3rd October 2025
  • 3/5

    Premature survey

    Why are you sending me a survey about yourself when I do t even know when my first payment is due to you?

    {"display":"Barry H","full_name":"Barry H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Barry H 3rd October 2025
  • 5/5

    In branch service review

    Fantastic staff always pleasant.

    Savings
    Verified source 29th September 2025
  • 5/5

    In branch service review

    Lovely environment, lovely staff, good service.

    Savings
    Verified source 29th September 2025
  • 5/5

    They are always helpful and polite

    They are always helpful and polite

    {"display":"Pamela W","full_name":"Pamela W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Pamela W 25th September 2025

    Products from Mansfield Building Society

    Showing all products offered by Mansfield Building Society

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice