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Mansfield Building Society reviews

Mansfield Building Society Logo
Rated Excellent • 4.64/5

Mansfield Building Society reviews

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Verified business Last reviewed within 7 days

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Customer Satisfaction Champion

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

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Review summary

People rate this company as Excellent based on 1,698 product reviews

Average score of 4.64/5
5 star
75%
4 star
16%
3 star
5%
2 star
2%
1 star
2%
Reviews for Mansfield Building Society have trended positively over the past 90 days

Mansfield Building Society is loved for its friendly, helpful staff who make banking feel personal and straightforward. Many appreciate the local branches, clear communication, and competitive interest rates on savings. However, some find the outdated processes like cheque withdrawals and postal delays frustrating, and wish for better online access and more competitive mortgage rates.

Positive themes

  • Mansfield Building Society staff are friendly, helpful and make banking feel personal.
  • Opening accounts and handling paperwork with Mansfield Building Society is easy and efficient.
  • Mansfield Building Society offers competitive interest rates on savings accounts.

Negative themes

  • Mansfield Building Society’s outdated cheque withdrawals and postal delays frustrate many.
  • Lack of online services and no app make managing accounts with Mansfield Building Society tricky.
  • Mortgage rates at Mansfield Building Society are often less competitive than other lenders.
Summarised by AI
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About Mansfield Building Society

Mansfield Building Society is a modern independent building society - a haven for thousands of savers and a versatile lender for those looking to purchase or remortgage their homes or investment properties. These reviews are given directly by current and former members. Read and write reviews to help increase trust and transparency in Financial Services.

Mansfield Building Society at a glance

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Reviews for Mansfield Building Society

Showing 11 of 1698 company reviews • Last reviewed within 7 days

It operates in an excellent manner as a traditional...

Savings • 15th January 2026

It operates in an excellent manner as a traditional building society.

{"display":"A1","full_name":"A1","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
A1
Rated Excellent • 5/5
Read more product reviews

Friendly & Knowledgeable Staff

Savings • 15th January 2026

Staff are always friendly and knowledgeable when I come into the branch.

{"display":"David P","full_name":"David P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Great care with Will Trust account

    Efficient, careful and personable. Great service with our Will trust account.

    {"display":"Nick M","full_name":"Nick M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Nick M 15th January 2026
  • 5/5

    Very smooth

    Very smooth even though Mansfield asked for a lot of information, as to be expected.

    {"display":"John Mitchell","full_name":"John Mitchell","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1320871.png"}}'s avatar
    Mortgages
    John Mitchell 15th January 2026
  • 1/5

    It always took a long time to get through to speak w...

    It always took a long time to get through to speak with someone for assistance. I dreaded ringing this building society whenever I required assistance.... It always took a long time to get through to speak with someone for assistance. I dreaded ringing this building society whenever I required assistance. I will not return I don't think. Read more Read less

    {"display":"USHA P","full_name":"USHA P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    USHA P 15th January 2026
  • 3/5

    Regular Saver opened via postal application

    Regular Saver opened via postal application

    {"display":"Wendy D","full_name":"Wendy D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Wendy D 14th January 2026
  • 5/5

    Very satisfied with the service I have received from...

    Very satisfied with the service I have received from the Nottingham

    {"display":"Gillian V","full_name":"Gillian V","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Gillian V 14th January 2026
  • 4/5

    Very helpful when acting as power of attorney.

    Very helpful when acting as power of attorney.

    {"display":"A non y mouse","full_name":"A non y mouse","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    A non y mouse 14th January 2026
  • 5/5

    Superior experience

    Superior experience with all their products, services & branches.

    {"display":"Nigel Rodgers","full_name":"Nigel Rodgers","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1316654.png"}}'s avatar
    Savings
    Nigel Rodgers 14th January 2026
  • 4/5

    Mansfield BS - local and they care.

    I have been a saver with Mansfield BS for a number of years = they offer exclusive loyalty products on occasions that I have also... I have been a saver with Mansfield BS for a number of years = they offer exclusive loyalty products on occasions that I have also taken out in addition to my regular account. They have a local branch network, plus an online facility that is easy to use. Read more Read less

    {"display":"Andrew B","full_name":"Andrew B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Andrew B 14th January 2026
  • 5/5

    good interest rates, good contact when needed.

    good interest rates, good contact when needed. I have been very happy with them and no need to change so far

    {"display":"Valerie B","full_name":"Valerie B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Valerie B 14th January 2026

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