Mansfield Building Society is a modern independent building society - a haven for thousands of savers and a versatile lender for those looking to purchase or remortgage their homes or investment properties. These reviews are given directly by current...
READ MOREMansfield Building Society is a modern independent building society - a haven for thousands of savers and a versatile lender for those looking to purchase or remortgage their homes or investment properties. These reviews are given directly by current and former members. Read and write reviews to help increase trust and transparency in Financial Services.
Price & Interest Rates
59% of feedback is People related
Top Age Profile: 35-44
Top Channel Preference: Online
Write a reviewPAYING OFF YOUR MORTGAUGE
SO EASY TO SORT THINGS OUT, STEP BY STEP INSTRUCTIONS
Reviewed on 20th January 2021Mansfield Member Feedback![]()
Write a reviewGood service over many years from helpful, friendly staff.
Tidying up our invested cash in our old age is the reason for closure rather than any dissatisfaction. The one little niggle I have was the prospect of having to pay £50 for the closure of 2 accounts by bank transfer, especially in current lockdown ... Read more
Tidying up our invested cash in our old age is the reason for closure rather than any dissatisfaction. The one little niggle I have was the prospect of having to pay £50 for the closure of 2 accounts by bank transfer, especially in current lockdown circumstances.
Reviewed on 18th January 2021Mansfield Member Feedback![]()
Write a reviewNot as honest a they make out
I had a tracker mortgage. When taking this out i was told that although it wasnt locked to bank of england rate it changed with the bank of england rate. This did not occur. During the lock down i had severe financial difficulties. The bank of england... Read more
I had a tracker mortgage. When taking this out i was told that although it wasnt locked to bank of england rate it changed with the bank of england rate. This did not occur. During the lock down i had severe financial difficulties. The bank of england rate came down; mansfields did not.
Also when my contract came to an end the default rate was excessivrly high... £130+ more a month.
This is wrong.Reviewed on 12th January 2021Mansfield Member Feedback![]()
Reply from Mansfield Building Society
Write a reviewProfessional with excellent values
The whole investing and opening account procedures were carried out professionally and with no unnecessary issues. A Building Society with old fashioned values in a modern diverse world
Reviewed on 11th January 2021Mansfield Member Feedback![]()
Write a reviewExcellent service
Opened a fixed term bond. Everyone helpful and very friendly.
Reviewed on 11th January 2021Mansfield Member Feedback![]()
Write a reviewLocal branches
Easy to access the local branches which are pleasant and modern. Staff very helpful.
Reviewed on 11th January 2021Mansfield Member Feedback![]()
Write a reviewHuman approach to lending not a computer
Having had great difficulty in securing a mortgage The Mansfield have looked at our application in a human aspect and not what the computer says at a lot of the main high stream lenders. They have been helpful throughout and thanks to them we now own... Read more
Having had great difficulty in securing a mortgage The Mansfield have looked at our application in a human aspect and not what the computer says at a lot of the main high stream lenders. They have been helpful throughout and thanks to them we now own our home. Thanks Mansfield Building Society for the human touch
Reviewed on 11th January 2021Mansfield Member Feedback![]()
Write a reviewBrilliant Customer Service
Have always found the Mansfield to provide a professional service. Always able to contact a person by telephone and always friendly and efficient. Would definitely recommend.
Reviewed on 9th January 2021Mansfield Member Feedback![]()
Write a reviewVery helpful
The team at Mansfield were helpful and efficient with my remortgage during the pandemic
Reviewed on 9th January 2021Mansfield Member Feedback![]()
Write a reviewOpening fixed rate bond
Opening a fixed rate bond was effortless and very quick.
Reviewed on 7th January 2021Mansfield Member Feedback![]()
Write a reviewVery thorough and knowledgeable about my account at all times.
Always accessible for consultation and advice. Always felt secure in the knowledge that I was working with very competent and helpful people. Very pleased to have been able to hold an account with The Mansfield Building Society.
Reviewed on 22nd December 2020Mansfield Member Feedback![]()
Write a reviewGood deals
Helpful staff pointing you in the right direction. Hard at moment to get deals like we used to get so well knowledgeable staff essential.
Reviewed on 14th December 2020Mansfield Member Feedback![]()
Write a reviewDisappointing
Initially pleased until we wanted to move house. Numerous obstacles put in the way of transferring the mortgage. Then told that no longer lending smaller amounts. Had to repay the mortgage early and then had to pay penalties. Really disgusted with the... Read more
Initially pleased until we wanted to move house. Numerous obstacles put in the way of transferring the mortgage. Then told that no longer lending smaller amounts. Had to repay the mortgage early and then had to pay penalties. Really disgusted with the service we have received.
Reviewed on 11th December 2020Mansfield Member Feedback![]()
Reply from Mansfield Building Society
Write a reviewExcellent!
We are so happy with the Mansfield in every respect. They listened to what we needed, essentially a bridging mortgage, worked out a plan, actioned it quickly and precisely and were helpful and friendly throughout. We thoroughly recommend the... Read more
We are so happy with the Mansfield in every respect. They listened to what we needed, essentially a bridging mortgage, worked out a plan, actioned it quickly and precisely and were helpful and friendly throughout. We thoroughly recommend the Mansfield BS.
Reviewed on 9th December 2020Mansfield Member Feedback![]()
Write a reviewDifficult to open an account at MSB
I FOUND it difficult to open an account at MBS partly due to Covid 19. I had to either return home to fill in the application form or sit on a bench outside. I choose the latter as I live a fair distance away from the branch.
Reviewed on 7th December 2020Mansfield Member Feedback![]()
Reply from Mansfield Building Society
Write a reviewVery happy with the service provided.
Just very happy to be able to talk to someone in the bank.
Reviewed on 7th December 2020Mansfield Member Feedback![]()
Write a reviewGreat communication and understanding during our self build
Great company, Started with a self build and migrated over to a normal mortgage once the house was completed, great communications throughout the different processes.
Reviewed on 3rd December 2020Mansfield Member Feedback![]()
Write a reviewBig Help
We had difficulties previously but Mansfield really helped us in getting our mortgage.
Reviewed on 2nd December 2020Mansfield Member Feedback![]()
Write a reviewDevastated
Katie Scrase very helpful but we are only ever informed of anything after multiple... Read more
Katie Scrase very helpful but we are only ever informed of anything after multiple chases.
To be informed completion was being worked to for the 3rd, to then only find out they may not even lend to us due to Japanese Knotweed. Even though a mortgage offer was submitted to us 1 month prior to this and no mention at all of that. Also the management treatment plan for the knotweed shows no areas of concern and is fully comprehensive. Also all other houses on the development have sold.
To have this dropped on us on the 11th hour has caused considerable confusion and stress .Reviewed on 1st December 2020Lewis Mansfield-King![]()
Write a reviewVery good
This was a lump sum investment and the service was very good. I like to deal with the local branch office
Reviewed on 30th November 2020Mansfield Member Feedback![]()
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