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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.57 (432 reviews)

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4.57

Based on 432 reviews, last reviewed 19th Mar 2026

61% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

19%

Latest highest rating:

4

Online access to mortgage account Staff are very helpful, but it would be great if you would provide access to check balance on account online, to save having to phone. Reviewed on: 19th March 2026

Latest lowest rating:

1

bad customer experiance was told you couldn't deal with me because I went through a broker. systems are so outdated I had to send a "wet signature" for a direct debit - this ... Read more Reviewed on: 26th February 2026

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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (432)

A great Mortgage lender

Friendly service Great products Reviewed on: 4th November 2019

Mansfield behaviour amounts to theft.

Do not touch Mansfield Building Society unless you want to lose money. They charged £200 for a decision to be made on if they would lend. They called on the Wednesday afternoon stating they were taking the £200 and on the Thursday we received a refusal letter therefore they knew the outcome before taking the money and now will not pay it back. Reviewed on: 12th May 2017

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