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Mansfield Building Society: Mortgages reviews

4.60
Based on 288 reviews, last reviewed 30th Jan 2025
14% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
20%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Great service! As a pensioner needing a mortgage, Mansfield BS has listened, helped and been encouraging over the past 15 years. My mortgage is now almost repaid. He... Read more Reviewed on: 30th January 2025
Roger P's avatar
Roger P

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024
Shaun's avatar
Shaun

About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

Mansfield Building Society Mortgages reviews (288)

Review of the Mansfield Building Society, Mortgages:

Friendly, clear info.

4
Friendly, clear info. Price could be much more competitive. Reviewed on: 17th December 2024

The Best Customer Service!

5
The mortgage application process was super easy and simple to do, as we are first time buyers we were very nervous about this part of our home buying journey, but the team at Mansfield made everything as stress free as possible. I want to say a huge thank you especially to Michaela and Molly who where extremely kind and took the time to explain the process to us. Reviewed on: 11th September 2024

Excellent online service

5
Simple and easy experience transferring to new fixed rate mortgage. All done online, quick and straightforward to do. Thank you. Reviewed on: 7th September 2024

Highly recommend.

5
Highly recommend. The experience was smooth and profession couldnt be any better. Reviewed on: 5th September 2024

Friendly customer service.

5
Friendly customer service. Good contact about the change of rate Reviewed on: 2nd September 2024

Good friendly and helpful staff.

4
Good friendly and helpful staff. Reviewed on: 2nd September 2024

Fantastic service and support been with me all the way.

5
Fantastic service and support been with me all the way. Pleased with the product Reviewed on: 29th August 2024

It’s good to be able to speak to a human!

5
It’s good to be able to speak to a human! Reviewed on: 28th August 2024

Customer service are really good.but

4
Customer service are really good. We were on a RIO mortgage and now find ourselves on an SVR. Rates are eyewatering taking our monthly payment from September 2024 to nearly double what we were paying. Reviewed on: 28th August 2024

True service excellence

5
We had little to no communication from the solicitors so had to contact Mansfield direct on occasion for updates, the staff we friendly, efficient and supportive. Simply excellent customer service! Reviewed on: 21st August 2024

Family buy to let mortgage

5
We took out a family buy to let mortgage over six years ago to provide a safe and secure home for our daughter - no other lender offered such flexible terms given our ages and the nature of the property we wished to buy. Reviewed on: 16th August 2024

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