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Mansfield Building Society: Savings reviews

4.65
Based on 1,420 reviews, last reviewed 9th Mar 2026
419% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Competitive rates Competitive rates from a reliable and friendly society Reviewed on: 9th March 2026
Julie B's avatar
Julie B

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026
HM's avatar
HM

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1420)

Not impressed being wrongly addressed

4
I've only deposited savings with you, but the covering email for this survey thanked me for taking out a mortgage with you (which I haven't) and called me a borrower (when in fact I'm a saver.) That's how to alienate customers. Reviewed on: 10th March 2023

Friendly and efficient service

5
We had a number of transactions to complete following a bond maturity. The branch staff at Kirkby in Ashfield were brilliant, we even received the pass books back by post the next day. Exceptional Reviewed on: 13th February 2023

straightforward proceedure

5
The experience was unencumbered and problem free. Reviewed on: 5th February 2023

Fast and efficient

5
I opened a postal savings account, all was completed quickly and efficiently. Reviewed on: 5th February 2023

Excellent.

5
Nice polite and caring staff who treat the customers with respect. Reviewed on: 5th February 2023

Mansfield Branch

5
All the staff at the Mansfield branch are so warm and welcoming. We wouldn’t go anywhere else. Service is second to non Reviewed on: 4th February 2023

Good rates, could be better on customer contact

3
Postal account so it was good to find that there is a way to pay in electronically. Not good that there is no confirmation of receipt of funds, thereafter, no letter, no email since the opening payment (by cheque) was confirmed and the passbook sent. Presumably, one is expected to wait for annual statements?? Reviewed on: 4th February 2023

Problems getting in touch by telephone

3
Booked an appt but needed to get in touch with the office before then. Tried to phone on several days but no-one answered the phone. Not good really. But otherwise ok. Reviewed on: 4th February 2023

Paul

5
Great interest rate and easy to set up Reviewed on: 4th February 2023

I have always had excellent service from your staff

5
I only closed my account because I required the funds. The staff were so helpful Reviewed on: 4th February 2023

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