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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1622 reviews)

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4.72

Based on 1,622 reviews, last reviewed 12th Jul 2026

54% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Fill out a form in the corner I have had an account with yourselves for a long long time - but I wqs asked to fill out a form for a no withdrawel ISA - and then another for a limit... Read more Reviewed on: 12th July 2026

Verified source

Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

Verified source

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1622)

Saving made simple

Nice clear web site, great rates, helpful staff, Reviewed on: 21st November 2023

Not as easily accessible as should be.

Went into branch to arrange ISA transfer from another provider to Mansfield at maturity. Branch sent request to wrong address of other provider so transfer delayed beyond maturity date. Reviewed on: 21st November 2023

Reply from Mansfield Building Society Thank you for taking the time to share your experience, we’re sorry we haven’t lived up to your expectations this time. We would like the opportunity to understand a little bit more about your comments and to discuss the issues raised directly with you. Please contact us on 01623 676350 and ask for a member of the Savings Management team or email us at [email protected] Response date: 23rd November 2023

A good experience.

Straightforward website and a good customer experience. A charge to move funds electronically is not appreciated. Reviewed on: 21st November 2023

great fist impressions

quick response to first e-mail. then dealing with new account. great service from your team Reviewed on: 21st November 2023

Friendly service

Made to feel comfortable. Good advice. Always a pleasant experience. Reviewed on: 21st November 2023

I think transfers can be improved by including online transfers from nominated account

Fine so far. I am pleased with the responses and have had to call the head office. I was satisfied with the conversations. Reviewed on: 21st November 2023

Local, friendly, efficient

Very nice staff,always helpful and friendly, would definitely recommend Reviewed on: 21st November 2023

I would never hesitate to bank with the Mansfield. It's a great local business.

I'm a big believer in supporting local businesses, especially when they offer such great interest rates! I also love the fact that I can pop in whenever I need to. Reviewed on: 18th November 2023

helpful

Staff couldn't be more accommodating and helpful. Reviewed on: 17th November 2023

Room for improvement

I applied for the fixed rate interest account online a few months ago but the online interface wasn't great. Not much information given about my application. When I received my confirmation letter through post, it was only one piece of paper with a few lines on it. No attachment or any further instructions on how to put money into my account. Found it unprofessional and not safe to put my money in. Went for another bank in the end Reviewed on: 17th November 2023

Reply from Mansfield Building Society Thank you for taking the time to share your experience, we’re sorry we haven’t lived up to your expectations this time. We would like the opportunity to understand a little bit more about your comments and to discuss the issues raised directly with you. Please contact us on 01623 676363 and ask for the Online Savings Customer Service Manager or email us at [email protected] Response date: 29th November 2023

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