Write a review

Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.59 (1057 reviews)

View other Mansfield Building Society products

4.63

Based on 1,057 reviews, last reviewed 29th Sep 2025

47% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

In branch service review Lovely environment, lovely staff, good service. Reviewed on: 29th September 2025

Verified source

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

Visit provider site Read all reviews Write a review

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Mansfield Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Mansfield Building Society Savings reviews (1057)

Excellent Service and Interest Rates

The interest rate offered is quite remarkable in comparison with other financial institutions at present. The over-the-counter service is also very friendly. It's a pleasure to do business with MBS. Reviewed on: 16th October 2020

very efficient and friendly staff

quick and easy to open new account Reviewed on: 15th October 2020

Good rate of interest apposed to some of the major players in this market

Cheerful staff and easy to deal with once they understood your requirements Reviewed on: 6th October 2020

Good product good comms

Competitive interest rate, smooth opening procedure and friendly efficient staff Reviewed on: 5th October 2020

Good Building Society

It's a nice friendly building society Reviewed on: 5th October 2020

Poor regard for customer loyalty

There are three comments I would make: !. I have now moved to Congleton and have no access to a branch. All my dealings have to be done remotely. 2. Your procedures are not very convenient for a remote user. I have always found your address change procedure far more demanding than others - in particular the period within which a formal document showing the new address is too stringent. I always have difficulty providing one. 3. The two letters I received during the ISA transfer process were curt and sparse. There was no suggestion of any appreciation for my custom over the years. I would have expected some indication of gratitude for my loyalty. Thank you Dr MIchael Youngman Reviewed on: 5th October 2020

Reply from Mansfield Building Society Thank you for taking the time to complete our customer survey and providing your feedback, I’m so sorry to learn of your dissatisfaction. I will look into the concerns you have raised and come back to you offline – we recommend you also use this route to reduce your risk of financial fraud. In the meantime, if you wish to discuss your concerns further, please call me directly on 01623 676300. Kind Regards, Sian Moult (Branch Operations & Member Engagement Manager) Response date: 5th October 2020

Friendly

Friendly and efficient staff in the branch Reviewed on: 17th September 2020

reasonable interest rate in the current situation

easy to open an account, dealt with quickly Reviewed on: 14th September 2020

In Mansfield Building Society We Trust

The Mansfield building society is a family establishment - my great grandfather opened my first account with Five Pounds when I was only a few days old. Mansfield building society is not only an monetary investment but also family. I have been saving my entire life, most childhood Saturday mornings were spent with a brief visit in to watch my mother make a deposit. You can always trust the society tellers to have a smile - my favourite is Jill! They all make it a pleasure to save for the future rainy days! Reviewed on: 1st September 2020

A good product with competitive rates

Good rates on the account. Friendly and efficient service. Reviewed on: 5th August 2020

Review Mansfield Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Savings
from Voyager Alliance Credit Union 4.86 from 444 reviews
Savings account
from Hargreaves Lansdown 4.74 from 4 reviews
Savings
from Shepherds Friendly 4.82 from 810 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Mansfield Building Society: Savings reviews

47% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Mansfield Building Society: Savings now

Mansfield Building Society Savings reviews (1057)

Excellent Service and Interest Rates

very efficient and friendly staff

Good rate of interest apposed to some of the major players in this market

Good product good comms

Good Building Society

Poor regard for customer loyalty

Friendly

reasonable interest rate in the current situation

In Mansfield Building Society We Trust

A good product with competitive rates

Review Mansfield Building Society: Savings now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024