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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.75 (1580 reviews)

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4.75

Based on 1,580 reviews, last reviewed 21st May 2026

34% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Great service The lady who dealt with me explained everything clearly and was very patient, professional and friendly. I felt at ease and unrushed. Great service. Reviewed on: 21st May 2026

Verified source

Latest lowest rating:

2

needs to be online! needs to be online! having to open and manage an account by post or in branch is woeful in 2026! Reviewed on: 31st March 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1580)

Very good

Always friendly staff and very helpful. Kindness and compassion shown today with the task I had to do Reviewed on: 2nd November 2023

Worth the effort

A bit miffed that I have to send proof of ID when I'm an existing customer, but it otherwise worked well. Will have to watch out when the interest rate drops after 12 months. Reviewed on: 2nd November 2023

Fabulous

Mansfield Building Society are brilliant, all the staff are great Reviewed on: 2nd November 2023

Charming experienced business like

I am an old man of 93 and look forward to speaking to someone preferably female and younger it's been a pleasure. Reviewed on: 2nd November 2023

Mansfield responded quickly and helpfully to everything I wanted to know.

All my queries were dealt with efficiently and all Mansfield BS financial Services were well explained in the literature provided. Reviewed on: 2nd November 2023

Regular Saver

I don't do internet banking and prefer to deal with local building societies. I've received excellent service by phone, post and branch whilst opening my latest account. From requesting forms to be posted to me, returning them by post and receiving my new pass book it took less than 1 week. Excellent service with the reassurance of speaking to someone who could help, answer questions and knew all the answers. Thank you so much for providing such excellent customer service and not trying to push me onto a web site Reviewed on: 2nd November 2023

Good service

All gone well so far although early days as only been a couple of weeks. Reviewed on: 2nd November 2023

Happy

Happy with the service. Cannot see how you can improve on the service. Reviewed on: 2nd November 2023

excellent.

Spoke to a REAL person, pass, book in the post, quick, polite, have five accounts with the Mansfield - love it. Reviewed on: 10th October 2023

Friendly and Efficient

Dealt with very efficiently in a friendly manner. Just as I would have done when I worked there over 30 years ago Reviewed on: 10th October 2023

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