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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1622 reviews)

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4.72

Based on 1,622 reviews, last reviewed 12th Jul 2026

54% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Fill out a form in the corner I have had an account with yourselves for a long long time - but I wqs asked to fill out a form for a no withdrawel ISA - and then another for a limit... Read more Reviewed on: 12th July 2026

Verified source

Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1622)

Local provider

Professional and courteous staff members Reviewed on: 9th December 2023

Account not closed

I moved my money to an even better account and put in more money, so I was surprised to be asked why I had closed the old account. Reviewed on: 9th December 2023

Straightforward deal

Telephones answered almost immediately, no « your call is important to us ´going on forever. The three staff I spoke to were knowledgeable , polite and did human speak. Reviewed on: 8th December 2023

It is good to speak to a human being

Easy to open account. Staff pleasant Reviewed on: 8th December 2023

Friendly staff 5 stars

Good all round service and friendly staff Reviewed on: 8th December 2023

very good in part

customer service-Bridie excellent. Getting on to the online account to register and get started- a nightmare. Reviewed on: 8th December 2023

Chesterfield Branch

Excellent staff at Chesterfield branch… both of them. Reviewed on: 8th December 2023

Rates paid on investment

A very poor rate of interest paid on Bonds compared to other providers. Reviewed on: 8th December 2023

Website info needs updating

Website gives outdated leaflet telling you how to get your identity verified. Headed into the local branch to be old it’s all done on the electoral register now. Didn’t need to go in, could just have had it dropped off. Reviewed on: 8th December 2023

Very helpful support

Now living in Devon, I needed to set up online access to my ISA account. There was a bit of a problem, due to me not writing down my password (being a good boy!), but the on-line help team were very thorough in resolving the problem. Reviewed on: 8th December 2023

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