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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.59 (1092 reviews)

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4.61

Based on 1,092 reviews, last reviewed 14th Nov 2025

43% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

75%

16%

Latest highest rating:

5

Excelent personalised service. Excelent personalised service. I rang with an urgent question about setting up a trust account and was called back promptly. It was great to then be... Read more Reviewed on: 14th November 2025

Latest lowest rating:

2

poor communication-long wait on 16 th October 2025 . My Bond matured on 16 th October 2025 . I filled n the form , expressing my wishes (reinvest some and a cheque for the rest). I didn’t receive any con... Read more Reviewed on: 10th November 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1092)

Very helpful and friendly

No waiting and very welcoming , friendly staff. Reviewed on: 15th March 2021

Trouble free transaction

The staff I spoke to on the phone spoke clearly, didn't gabble and were helpful and efficient. Reviewed on: 15th March 2021

Good local service

Good local building society. Friendly staff and accessible branches. However no ability for faster payment withdrawals Reviewed on: 8th March 2021

Professional, Courteous and Competitive Provider

Always found the Mansfield Building Society, very helpful, approachable with competitive Savings Products. Reviewed on: 8th March 2021

Regular SAver

Easy to get through to someone on the phone and they were aesy to understand, no strong accents, and were very friendly, helpful and polite. Local branch and loyalty rates for local people. Bond opened by post in less than a week from my initial phone call. Great to get personal help rather than having to do everything on line. Excellent service will definitely use again Reviewed on: 3rd March 2021

Very helpful at branch

Very good service at branch. I've been a member at the Mansfield building society for the past 50 years. Reviewed on: 1st March 2021

Flawless service

Friendly professional staff, excellent products, superb prompt service. What more could one ask for? Reviewed on: 1st March 2021

Oolite, friendly and helpful

It's hard to sort out a new savings account during lockdown but with an email and a phone call we managed to do so quite easily with the Mansfield Building Society. Staff were frienky, polite and helpful. Reviewed on: 1st March 2021

Excellent Customer Service

The staff are very friendly and helpful. The society has kept going throughout the pandemic and maintained Saturday morning opening hours whereas most other banks and building societies have shut up shop. Reviewed on: 23rd February 2021

Very friendly service

I recently opened an account with the Mansfield and the representatives who answered my enquiries were very helpful, professional and friendly. Reviewed on: 22nd February 2021

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