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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.59 (1057 reviews)

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4.63

Based on 1,057 reviews, last reviewed 29th Sep 2025

48% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

In branch service review Lovely environment, lovely staff, good service. Reviewed on: 29th September 2025

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Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1057)

Good Interest

Good rate of interest and a/c was easy to set up. Reviewed on: 10th November 2020

Friendly and efficient

A very speedy response after a brief chat on the phone, a firm through the post and slipping the form back through the door when closed. Reply next day. Excellent and a good rate of interest too! Reviewed on: 9th November 2020

First rate service

Staff are so helpful, pleasant and knowledgeable. Calls are answered promptly with no "press 3" etc menu. Reviewed on: 9th November 2020

Easy to fill in forms and leave

There was some confusion about asking questions to setup account, your procedures but understandable in the current way of working. Reviewed on: 5th November 2020

Customer service

Very fficient customer service. Prompt communication by post Reviewed on: 3rd November 2020

How I see it

I’ve used the building society since leaving school, which is many years, but over time the Mbs has been left standing by or society’s and banks by not embracing technology and now a days it’s like working into a museum with what they can offer in the digital world. The staff tend to be helpful and the environment good,. Reviewed on: 2nd November 2020

Always found the Mansfield Building Society, very helpful, approachable with competitive Savings Products.

I have been a Loyal Customer of Mansfield Building Society for some time now and, currently, have two Savings Products with them. Reviewed on: 2nd November 2020

Staff are knowledgable and friendly

I was fully informed of the products that I purchased by excellent well trained staff and would not hesitate to recommend Mansfield B S Reviewed on: 2nd November 2020

Good service and quick too

I like the fact that in this day and age they still have a passbook for you account with the amount you have in your account. It might not be the most convenient but it's still nice. Nice and local to where live too which is great. Reviewed on: 26th October 2020

Friendly, helpful and competitive savings rates

The current situation we all find ourselves in, has its challenges when opening accounts but your staff make it as easy as is possible. Very friendly and helpful staff. Reviewed on: 19th October 2020

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