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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1661 reviews)

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4.72

Based on 1,661 reviews, last reviewed 30th Aug 2026

64% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Always helpful and professional . Always helpful and professional . Have used them for many years. Very competitive with other banks and building society's Reviewed on: 30th August 2026

Verified source

Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

Verified source

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1661)

Great experience and smooth transaction

My postal account opening of my ISA and subsequent transfer into this new account was very easy, including a very easy and straightforward website for me to navigate and to download my forms to speed up the process and to save waiting upon the mailing service to deliver my application pack. I find Mansfield BS many times better than the big banks including the competitive rates of interest on offer. Reviewed on: 17th November 2023

easy

It was simple to open the Account. Very helpfull staff Reviewed on: 17th November 2023

Straight forward and easy to deal with

As above staff were found to be polite and knew what they were doing Reviewed on: 17th November 2023

very satisfied

pleasant knowledgeable obliging staff Reviewed on: 17th November 2023

Friendly and Personal Service

Needed to open Savings Accounts, and the other banks and So Called Building Societies, were not really bothered, just handing out a leaflet and telling you to apply online. The Staff behind the counter at the Mansfield Building Society took time to listen and advise Reviewed on: 17th November 2023

Easy

We made an appointment. We're seen promptly and courteously. It was great not to feel processed. Reviewed on: 17th November 2023

Ineterst Rates

Good experience with the bank but disappointing Interest rates compared to other providers. Had to close my savings account and invest the savings with another provider with an interest rate of 5.7%. Reviewed on: 10th November 2023

Excellent service

Helpful and knowledgeable advisor Reviewed on: 5th November 2023

Excellent Customer Service

It was brilliant to be able to talk to someone face to face who actually knew what we wanted. From a customer service background it was great to see real quality customer service is not dead. Claire was excellent. Reviewed on: 5th November 2023

Simple and efficient

Very easy to fill out the forms for ISA transfer, excellent phne information on progress and clear simple paperwork Reviewed on: 4th November 2023

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