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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.75 (1580 reviews)

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4.75

Based on 1,580 reviews, last reviewed 21st May 2026

34% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Great service The lady who dealt with me explained everything clearly and was very patient, professional and friendly. I felt at ease and unrushed. Great service. Reviewed on: 21st May 2026

Verified source

Latest lowest rating:

2

needs to be online! needs to be online! having to open and manage an account by post or in branch is woeful in 2026! Reviewed on: 31st March 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1580)

Great and speedy customer service

I bank via the post and the process is always efficient and my request fulfilled timely by professional customer service agents. Reviewed on: 18th September 2023

Easy transfer

We were surprised to get a monthly income from our savings but more surprised how easy it was to transfer our money into the Mansfield Building Society with the great service from the staff Reviewed on: 18th September 2023

A Great Building Society

The staff are friendly and helpful. They offer a great range of accounts with good interest rates. Reviewed on: 25th August 2023

Very professional, and they were helpful over and beyond our expectations.

We felt The Mansfield Building Society Staff were very helpful and professional from start to finish. We would highly recommend them. Reviewed on: 23rd August 2023

Excellent

Really helpful staff, dealt with everything, including all communication with my previous building society. This was so helpful as dealing with very difficult personal circumstances. Reviewed on: 22nd August 2023

Good systems but poor interest rate

Good service and IT system only let down by poorer interest rate relative to base rate. Would be very happy to go back to Mansfield BS. Reviewed on: 21st August 2023

Very efficient and quick service.

Very efficient and quick service. The Chesterfield branch dealt with my request professionally and in a friendly way and my new passbook arrived in the post as promised. Reviewed on: 21st August 2023

Friendly and local

Friendly local staff although branch opening hours are limited. Sadly saving rates are currently not competitive. Reviewed on: 21st August 2023

excellent service as always

The reason the account was closed was because it was my late mothers account and i needed to close the account for inheritance purposes with the family members. I have a number of accounts in mine and my husbands name and we have been with Mansfield Building Society for over 50 years with our first house purchase and savings through the years. Always find the cashiers helpful and friendly. Thank You Reviewed on: 21st August 2023

finishing one acct set up new

tel call advised us what to do. Visited office with completed forms and they were returned very quickly Reviewed on: 21st August 2023

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