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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.59 (1092 reviews)

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4.61

Based on 1,092 reviews, last reviewed 14th Nov 2025

43% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

75%

16%

Latest highest rating:

5

Excelent personalised service. Excelent personalised service. I rang with an urgent question about setting up a trust account and was called back promptly. It was great to then be... Read more Reviewed on: 14th November 2025

Latest lowest rating:

2

poor communication-long wait on 16 th October 2025 . My Bond matured on 16 th October 2025 . I filled n the form , expressing my wishes (reinvest some and a cheque for the rest). I didn’t receive any con... Read more Reviewed on: 10th November 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1092)

Good counter service.

The lady in the Kirkby-in-Ashfield office (Diane) was very courteous and efficient. She made me feel like a valued customer. Reviewed on: 9th July 2020

Good service

A fast, efficient and quality service. Details were all spelled out on the website Reviewed on: 6th July 2020

Fast efficient service

Paperwork was simple and process straightforward. Not experienced such professionalism in a long time Reviewed on: 6th July 2020

Happy

I was very happy with the service I got Reviewed on: 2nd July 2020

Good products, but not class-leading

After a period of non-availability, a Regular Saver Account has re-introduced, but the Interest Rate is only 1.20%. On the same day, I opened a Regular Saver Account with the Coventry Building Society, who are paying 1.85% Reviewed on: 1st July 2020

Good Personal Service

I have found the service from the savings team at Mansfield Building Society to be good. They treat you as an individual and it is s if they know you, rather than the corporate experience you get with a large bank. Reviewed on: 1st July 2020

Friendly and quick helpful service

Because of the virus I contacted the Society by phone and was answered quite quickly. The Advisor was very helpful. Reviewed on: 18th June 2020

Excellent service

A quality modern Building Society embracing and incorporating old world ethics Reviewed on: 18th June 2020

Cut in interest rates

When one can get better interest rates from NS&I (backed by the Government and therefore 100% secure) than from a building society it’s time to move your money. Reviewed on: 9th June 2020

Usually very competitive, but currently rather unappealing

Regular Savings Account currently unavailable. Refusal to supply Section 975 Certificates is an on-going annoyance Reviewed on: 8th June 2020

Reply from Mansfield Building Society Thank you for your feedback. I am sorry to hear of your frustrations regarding the Section 975 Certificate. With the introduction of the Personal Savings Allowance by the government in 2016, we are no longer able to offer this service. However, we are more than happy to write a letter of confirmation for all interest earned. Please contact us on 01623 676303 to discuss in more detail. Response date: 10th June 2020

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