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Mansfield Building Society: Savings reviews

4.72
Based on 1,661 reviews, last reviewed 30th Aug 2026
64% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Always helpful and professional . Always helpful and professional . Have used them for many years. Very competitive with other banks and building society's Reviewed on: 30th August 2026
Verified source

Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026
Verified source

About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1661)

Magic mansfield

5
All your staff at the sutton branch are always friendly and efficient,a credit to your company. Reviewed on: 10th August 2023

regular saver

3
My husband and I have saved into regular savers for over 10 years and the interest has always been better than our instant access account with the Coventry BS. The Mansfield accounts are now lagging behind so we have closed 3 of our accounts and are soon to close another. People at the Mansfield are lovely to deal with. Reviewed on: 10th August 2023

Friendly, professional staff.

5
My husband and myself both opened Cash ISAs recently, and the process was very straight-forward due to all the information provided,---as well as the friendly, knowledgeable, and helpful staff at your Sutton Branch. Your website is also very informative and easy to navigate. Reviewed on: 10th August 2023

friendly

4
you are very helpful and easy to talk to. Reviewed on: 9th August 2023

was interested in getting higher interest rate

5
i was shown best way of getting extra interest.all the girls at sutton in ashfield branch always cheerful and helpful...brilliant.. Reviewed on: 9th August 2023

Account opening at Mansfield building society

5
I was informed about Mansfield's offering of a one year fixed rate bond. This was something I had been enquiring about for some time. I was able to go out to the branch and open one with ease, with the help of staff who are helpful friendly and knowledgable. I was so pleased with my experience that I opened another one when the next issue was released. Reviewed on: 9th August 2023

Switch to online accounts difficult

3
I was pleased to see that Mansfield have set up online accounts as it is hard for me to go in to the branch nowadays. However when I went in and asked to switch my accounts to the online versions I had to close the account then walk across town to payn the cheque into my bank then apply online. in the event I found my bankoffered a better rate of interest on an equivqlent product so I used that instead. Reviewed on: 9th August 2023

Investing in fixed rate accounts

5
Great service by the BS, however I have had to go to the Sutton branch as there were no appointments available at Mansfield, and I live in Mansfield. However both branches staff are fantastic, knowledgeable and very helpful. Reviewed on: 9th August 2023

Friendly

5
And good interest rates Recommended Reviewed on: 8th August 2023

Efficient and friendly staff

5
I only transferred my account to another of your accounts that paid better interest Reviewed on: 8th August 2023

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