Write a review

Newsletter

Go to business site

Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1622 reviews)

View other Mansfield Building Society products

4.72

Based on 1,621 reviews, last reviewed 8th Jul 2026

64% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

4

Closed my fixed term account at maturity and cheque... Closed my fixed term account at maturity and cheque arrived promptly, paid it in through an ATM at Branch of other society. Covering letter indicated ... Read more Reviewed on: 8th July 2026

Verified source

Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

Verified source

Visit provider site Read all reviews Write a review

About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

Review Mansfield Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Mansfield Building Society Savings reviews (1622)

Small is beautiful

I was approached to write a review because I closed an account. The account type in question was Easy Access Cash ISA. I closed it because it had only a small balance, it attracted a very modest rate of interest and I had neither deposited nor withdrawn for seven months. However, the catalyst to closing the account was opening another one, this time Postal Savings 35 Issue 2. This account presented the opportunity to deposit a good lump sum on medium-term call-up at an attractive rate of interest. And I love the concept of transactions by post only! I have tried to support the Mansfield over the years because I do believe that small is beautiful. In this regard, I remain disappointed by a decision the Society took some years ago to appoint London-based auditors rather than a local firm. If you wish to promote a local image, you should put your money where your mouth is. Otherwise, I have nothing but praise for the Mansfield. I believe its range of accounts to be attractive, it seems to be well-managed and the re-vamping of its corporate image in the green livery is a masterstroke. I look forward to supporting the Society while ever I am able. Reviewed on: 2nd June 2023

Friendly and efficient service

I was given options and advice in a clear, friendly manner and with no pressure. I was already a customer and this experience in opening two new account reinforced my views that keeping it local is a very good thing Reviewed on: 2nd June 2023

Community building society

Always pleasant staff and very good service and products and big one it supports our local community Reviewed on: 2nd June 2023

Recently opened a online regular savings account

The mansfield are a great building society who offer competitive rates. I wish they would offer a lifetime isa account Reviewed on: 2nd June 2023

Has not moved with the times

Had good rates on monthly savers, but still insisting on passbooks, and ID such as printout of pdf from on-line account to be sent through post. Absolute limit of ridiculousness, was when closing my account I was required to pay £10 for a replacement book just to have it stamped closed. Fortunately this was refunded after I lodged a formal complaint, but it should not have been necessary in the first place. Reviewed on: 30th May 2023

Reply from Mansfield Building Society Thank you for taking the time to share your experience and we’re sorry we haven’t lived up to your expectations this time. Our charge for replacing a lost passbooks is a standard fee for all members, although in this instance, we could have been more flexible from the outset to allow you to close your account more smoothly. We will learn from this experience to ensure other savers do not face excessive administrative burdens when closing their accounts. Response date: 1st June 2023

Pete

Very happy with the service the assistant was very pleasant and professional Reviewed on: 18th May 2023

Disappointed.

Was opening an account, had a query, tried phoning, as they were busy a callback was promised, but only came 24 hours later. Disappointed. Reviewed on: 16th May 2023

Friendliest service ever

When my father died they were extremely helpful at the Mansfield branch Reviewed on: 16th May 2023

Excellent service

Friendly helpful staff so nice to speak to someone face to face Reviewed on: 11th May 2023

Great experience

Kirsty was excellent today she understood our needs and explained everything well Reviewed on: 11th May 2023

Do you have a different Mansfield Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Newbury Building Society 4.89 from 8757 reviews
Branch Flexible Saver
from Nottingham Building Society 4.22 from 5 reviews
Savings
from Loughborough Building Society 4.86 from 492 reviews

Want to see more from Mansfield Building Society?

Mortgages
from Mansfield Building Society 4.54 from 456 reviews
Insurance
from Mansfield Building Society 4.06 from 1 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub