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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.75 (1580 reviews)

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4.75

Based on 1,580 reviews, last reviewed 21st May 2026

34% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Great service The lady who dealt with me explained everything clearly and was very patient, professional and friendly. I felt at ease and unrushed. Great service. Reviewed on: 21st May 2026

Verified source

Latest lowest rating:

2

needs to be online! needs to be online! having to open and manage an account by post or in branch is woeful in 2026! Reviewed on: 31st March 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1580)

Not impressed being wrongly addressed

I've only deposited savings with you, but the covering email for this survey thanked me for taking out a mortgage with you (which I haven't) and called me a borrower (when in fact I'm a saver.) That's how to alienate customers. Reviewed on: 10th March 2023

Friendly and efficient service

We had a number of transactions to complete following a bond maturity. The branch staff at Kirkby in Ashfield were brilliant, we even received the pass books back by post the next day. Exceptional Reviewed on: 13th February 2023

straightforward proceedure

The experience was unencumbered and problem free. Reviewed on: 5th February 2023

Fast and efficient

I opened a postal savings account, all was completed quickly and efficiently. Reviewed on: 5th February 2023

Excellent.

Nice polite and caring staff who treat the customers with respect. Reviewed on: 5th February 2023

Mansfield Branch

All the staff at the Mansfield branch are so warm and welcoming. We wouldn’t go anywhere else. Service is second to non Reviewed on: 4th February 2023

Good rates, could be better on customer contact

Postal account so it was good to find that there is a way to pay in electronically. Not good that there is no confirmation of receipt of funds, thereafter, no letter, no email since the opening payment (by cheque) was confirmed and the passbook sent. Presumably, one is expected to wait for annual statements?? Reviewed on: 4th February 2023

Problems getting in touch by telephone

Booked an appt but needed to get in touch with the office before then. Tried to phone on several days but no-one answered the phone. Not good really. But otherwise ok. Reviewed on: 4th February 2023

Paul

Great interest rate and easy to set up Reviewed on: 4th February 2023

I have always had excellent service from your staff

I only closed my account because I required the funds. The staff were so helpful Reviewed on: 4th February 2023

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