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Mansfield Building Society: Savings reviews

4.73
Based on 1,621 reviews, last reviewed 8th Jul 2026
64% decrease in 5 star reviews
in the past 90 days
25% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

4

Closed my fixed term account at maturity and cheque... Closed my fixed term account at maturity and cheque arrived promptly, paid it in through an ATM at Branch of other society. Covering letter indicated ... Read more Reviewed on: 8th July 2026
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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026
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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1622)

Good service

5
Very good customer service, staff always helpful and interest rates are pretty good too Reviewed on: 5th April 2023

Good local Building Society

4
On the whole I think Mansfield Building Society is good but not so sure the interest rates are now always as competitive as they used to be. I was a bit surprised to find out that my older monthly savings account had a lower rate than the current newer rate which was on offer, I had saved a substantial amount so made a difference. I don't think that is good to reward new savers rather than the loyal ones who have had accounts longer and think that needs to be addressed ideally. Look after the ones that have supported you. Reviewed on: 5th April 2023

Interest rates

4
Surprised to see you haven’t raised your rates Reviewed on: 4th April 2023

Excellent efficient service

5
I contacted the Mansfield Building Society by phone. The call was answered by Lisa who took my details and very efficiently posted out application forms the same day. I returned the completed forms promptly and just under a week from my phone call my new account was opened and I had received the passbook. Reviewed on: 4th April 2023

Very helpful

5
Very helpful very clear and sorted everything out we needed very quickly and efficiently .proffesional but freindly service. Reviewed on: 4th April 2023

Saving

5
Have the best interest rate lovely friendly staff great advice Reviewed on: 4th April 2023

Customer service

5
They're nice and friendly staff had good advice information Reviewed on: 4th April 2023

Modernisation required

4
Arrived at the branch having travelled 20+ miles to find the appointment I believed I had made had not been logged by the individual I had arranged it with.. However the branch staff jumped to and satisfactorily executed my wishes to transfer monies form an existing account to a new account. Found the manual process somewhat 'clunky' by modern standards, Would have expected to be able to execute on line as an existing member. Also the interest rates on accounts appear to be below that of many other on line banks and even my own bankHSBC!! Reviewed on: 4th April 2023

Friendly helpful staff

5
Very easy to sort isa accounts with knowledgable,helpful and friendly staff at Kirkby branch. Guided through the whole process. Reviewed on: 4th April 2023

Helpful staff and competitive rates

5
We have always found the Mansfield staff helpful and friendly with a can do attitude. Staff members have always delivered what they promise. More companies should follow the Mansfield Building Society way of working. Reviewed on: 4th April 2023

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