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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.73 (1622 reviews)

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4.73

Based on 1,621 reviews, last reviewed 8th Jul 2026

64% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

4

Closed my fixed term account at maturity and cheque... Closed my fixed term account at maturity and cheque arrived promptly, paid it in through an ATM at Branch of other society. Covering letter indicated ... Read more Reviewed on: 8th July 2026

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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1622)

New customer

Excellent service very professional went through the meeting with very clear and informative feedback felt very different from a bank that I first went to. Reviewed on: 4th April 2023

A very pleasant experience with very helpful and polite staff

I didn’t have to wait very long to be greeted by a staff member. The lady was extremely polite and very helpful, answering and explaining any questions I had. Reviewed on: 4th April 2023

Great value and friendly service

Easy to save with and lovely people Reviewed on: 4th April 2023

Continuing to save

Very happy with the service from Mansfield Building Society, email hints at the account closed, but just new accounts opened, really happy with the guidance. Reviewed on: 4th April 2023

Cash ISA investment

I needed a reasonable rate of return for a 2022/23 Cash ISA investment of £20,000 and chose the Mansfield based on what I had read about comparable rates. The talk-through by your Mr Higginbottom at the Chesterfield Branch was friendly and thorough but at all times professional. Paperwork was easily comprehensible and response times were good. The score is four star, rather than five, because the reaction time to a change in the BoE interest rate could have been quicker, ideally son after the announcement was made; not lagging behind by so much. Reviewed on: 4th April 2023

First time with Mansfield Building Society

Really easy to set up , will use again. Reviewed on: 4th April 2023

MBS Performance thoughts.

Membership coming up to 14 years and have always been treated with respect and upmost professionalism with all dealings, but in particular with help during family bereavements. I suppose we all have different wishes and requirements, but I would like to see a much larger gap in favour of fixed rate bonds savings interest accounts. Reviewed on: 4th April 2023

Friendly and efficient service.

By coincidence I called in to my local branch today (a) to pay in to one of my accounts and (b) to update a few of my passbooks. As always the counter staff (on this occasion Helen and Haley) were pleasant and amenable and dealt with my visit in a polite and efficient manner with a bit of good natured banter thrown in along the way. Reviewed on: 4th April 2023

A good experience

I have been a very happy customer of the Mansfield BS and only moved my matureing ISA account because I could get a better rate elsewhere. Reviewed on: 4th April 2023

excellent in every way - has a branch I can visit

the staff were brilliant, even made me a coffee Reviewed on: 4th April 2023

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