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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.73 (1621 reviews)

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4.73

Based on 1,621 reviews, last reviewed 8th Jul 2026

64% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

4

Closed my fixed term account at maturity and cheque... Closed my fixed term account at maturity and cheque arrived promptly, paid it in through an ATM at Branch of other society. Covering letter indicated ... Read more Reviewed on: 8th July 2026

Verified source

Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1621)

Early days, but so far so good

I've only recently opened a savings account. That process was fine, and account options were properly explained allowing me to make an informed choice of account type. Reviewed on: 13th March 2023

Not impressed being wrongly addressed

I've only deposited savings with you, but the covering email for this survey thanked me for taking out a mortgage with you (which I haven't) and called me a borrower (when in fact I'm a saver.) That's how to alienate customers. Reviewed on: 10th March 2023

Friendly and efficient service

We had a number of transactions to complete following a bond maturity. The branch staff at Kirkby in Ashfield were brilliant, we even received the pass books back by post the next day. Exceptional Reviewed on: 13th February 2023

straightforward proceedure

The experience was unencumbered and problem free. Reviewed on: 5th February 2023

Fast and efficient

I opened a postal savings account, all was completed quickly and efficiently. Reviewed on: 5th February 2023

Excellent.

Nice polite and caring staff who treat the customers with respect. Reviewed on: 5th February 2023

Mansfield Branch

All the staff at the Mansfield branch are so warm and welcoming. We wouldn’t go anywhere else. Service is second to non Reviewed on: 4th February 2023

Good rates, could be better on customer contact

Postal account so it was good to find that there is a way to pay in electronically. Not good that there is no confirmation of receipt of funds, thereafter, no letter, no email since the opening payment (by cheque) was confirmed and the passbook sent. Presumably, one is expected to wait for annual statements?? Reviewed on: 4th February 2023

Problems getting in touch by telephone

Booked an appt but needed to get in touch with the office before then. Tried to phone on several days but no-one answered the phone. Not good really. But otherwise ok. Reviewed on: 4th February 2023

Paul

Great interest rate and easy to set up Reviewed on: 4th February 2023

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