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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.73 (1621 reviews)

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4.73

Based on 1,621 reviews, last reviewed 8th Jul 2026

64% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

4

Closed my fixed term account at maturity and cheque... Closed my fixed term account at maturity and cheque arrived promptly, paid it in through an ATM at Branch of other society. Covering letter indicated ... Read more Reviewed on: 8th July 2026

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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1621)

I have always had excellent service from your staff

I only closed my account because I required the funds. The staff were so helpful Reviewed on: 4th February 2023

Professional and Friendly

Staff kept me informed of everything I needed to do, were prompt with correspondence, transactions completed swiftly. Reviewed on: 4th February 2023

The best

Relaxed and informative business with friendly staff Reviewed on: 3rd February 2023

Great product- Decent interest rate.

Needed a short term savings account with a good percentage rate,& found MBS online with a flexi/variable rate doing just that.Very competitive! Good customer experience when I rang head office in Mansfield. Bit surprised there was NO app for the account & felt it was a bit old fashioned to get a “Pass-Book” for my savings.Although you are told ,the account is operated via the post,it’s a shame you can’t access the account online,which is what I’m usually used too Reviewed on: 3rd February 2023

service

very good service.pass book arrived quickly Reviewed on: 3rd February 2023

Well looked after

Very knowledgable assistant took care of our needs, felt very comfortable with the help she gave us. Reviewed on: 3rd February 2023

It all takes time but my cheque was excepted my passbook arrive all good thank you

This is my first experience with you one or two issues got a result in the end Reviewed on: 3rd February 2023

Excellent. On the ball. Answered questions clearly and promptly.

Very positive. When speaking with advisors over the phone they made the conditions of the product I was investing in very clear. Reviewed on: 3rd February 2023

Moving from one account to another

Very smooth process when I closed one account and set up a new account with Mansfield Buildi.ng Society Reviewed on: 3rd February 2023

A wonderful experience

A very good experience of opening my accounts, I called the customer helpline and had a wonderful lady help answer my questions Reviewed on: 3rd February 2023

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