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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.73 (1621 reviews)

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4.73

Based on 1,621 reviews, last reviewed 8th Jul 2026

64% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

4

Closed my fixed term account at maturity and cheque... Closed my fixed term account at maturity and cheque arrived promptly, paid it in through an ATM at Branch of other society. Covering letter indicated ... Read more Reviewed on: 8th July 2026

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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1621)

All Excellent.

All Excellent. No problems opening account. Reviewed on: 9th April 2026

Great staff,excellent interest rates for savers

Friendly efficient staff,a credit to the company,nothing too much trouble. Reviewed on: 9th April 2026

Excellent local building society.

Excellent local building society. Reviewed on: 9th April 2026

Good service..

The staff explain things clearly and applications usually arrive promptly Reviewed on: 3rd April 2026

Easy to set up, great communication, fabulous intere...

Easy to set up, great communication, fabulous interest rates and products Reviewed on: 2nd April 2026

A good experience all round

Have had accounts at the Mansfield for a number of years and they have always been competitive in the market. Whenever I have had to contact them they are always professional, friendly and helpful. Reviewed on: 2nd April 2026

Excellent friendly personal service

Excellent friendly personal service Reviewed on: 2nd April 2026

Professional and friendly service

The staff are extremely helpful and extremely knowledgeable about the financial products on offer. They always go over and above to help you achieve the best outcomes. Reviewed on: 1st April 2026

Very helpful staff.

Very helpful staff. Lucinda Anderson was very helpful and pleasant to deal with, taking ownership of our complicated Trust Account application and seeing it through herself. Reviewed on: 1st April 2026

The Mansfield is rather off the pace

The account in question was Quarterly Access Community Saver. A useful little account but now obsolete in the face of many instant access accounts with better interest rates. There were issues concerning communicating with the Society and the payment of withdrawals about which I wrote to the CEO. He did not afford me the courtesy of a reply and the issues remain unresolved. I am fond of the Mansfield but I think top management could try harder to justify their colossal remuneration packages. Reviewed on: 1st April 2026

Reply from Mansfield Building Society Thank you for sharing your feedback and your support for the Mansfield. The Quarterly Access Community Saver is designed slightly differently to many instant access accounts, as part of the interest earned is reinvested back into our local community. This means the rate may not always match purely commercial products. For members looking to maximise returns, we do offer market‑leading rates on other savings options, including our Triple Access Bonus Saver and Fixed‑Term Bonds. We’re sorry to hear you were disappointed with your experience when contacting us. We take feedback on service and communication seriously, and while we can’t discuss individual cases publicly, we would welcome the chance to look into any outstanding concerns directly. If you'd like to contact us on 01623 676350 we'll be able to discuss this in more detail. Response date: 8th April 2026

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