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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.73 (1621 reviews)

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4.73

Based on 1,621 reviews, last reviewed 8th Jul 2026

64% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

4

Closed my fixed term account at maturity and cheque... Closed my fixed term account at maturity and cheque arrived promptly, paid it in through an ATM at Branch of other society. Covering letter indicated ... Read more Reviewed on: 8th July 2026

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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1621)

Trustee account

We needed to open a trustee account and we were support throughout the process by knowledgeable staff. Reviewed on: 31st March 2026

Exceptional Service

Exceptional customer service and support everything was explained in great detail as we were unsure what we needed Reviewed on: 31st March 2026

Diane and Katia are brilliant in your Kirkby branch

Diane and Katia are brilliant in your Kirkby branch Reviewed on: 31st March 2026

Friendly staff help given in completing the investment

Friendly staff help given in completing the investment Reviewed on: 31st March 2026

needs to be online!

needs to be online! having to open and manage an account by post or in branch is woeful in 2026! Reviewed on: 31st March 2026

Reply from Mansfield Building Society Thanks for taking the time to leave your feedback. Whilst most of our accounts are operated using a passbook, we do have a selection of accounts that can be opened/operated online. I'm sorry if these weren't of interest to you at this time, and we've taken your feedback onboard. Response date: 1st April 2026

Pleasant staff at Chesterfield branch.

Pleasant staff at Chesterfield branch. Helpful and courteous Reviewed on: 31st March 2026

Patient staff very helpful and informative

Patient staff very helpful and informative Reviewed on: 27th March 2026

When I telephoned the Society it was a helpful exper...

When I telephoned the Society it was a helpful experience Reviewed on: 26th March 2026

Very straightforward application

The application form arrived promptly and was straightforward to complete. I sent it off the next day and was surprised how quickly the book was returned. Reviewed on: 25th March 2026

Good to have a reasonable interest rate on a regular...

Good to have a reasonable interest rate on a regular saver account Reviewed on: 25th March 2026

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