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Mansfield Building Society: Savings reviews

4.72
Based on 1,661 reviews, last reviewed 30th Aug 2026
64% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Always helpful and professional . Always helpful and professional . Have used them for many years. Very competitive with other banks and building society's Reviewed on: 30th August 2026
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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026
Verified source

About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1661)

Very friendly and efficient service

5
Very friendly and efficient service Reviewed on: 24th April 2025

Excellent products and customer service.

5
Excellent products and customer service. Electronic payment for withdrawals is a facility which would improve the offering. further. Reviewed on: 23rd April 2025

All excellent.

5
All excellent. Decided to try challenger ISA app only providers due to higher interest rates Reviewed on: 23rd April 2025

Very prompt and courteous responses

5
Very prompt and courteous responses Reviewed on: 23rd April 2025

Helpful staff

5
Very helpful staff who recommended a different account to get higher interest Reviewed on: 23rd April 2025

Easy to talk to and sort out my new ISA savings acco...

5
Easy to talk to and sort out my new ISA savings account. After filling in the application form I left my account books with them, they sorted the rest and posted the old and new account books out to me. Worked great for me. Reviewed on: 23rd April 2025

I dropped my passbook.

5
I dropped my passbook. It was handed in at the Chesterfield branch. They phoned to tell me and then posted it to my home Reviewed on: 23rd April 2025

In branch service review

5
Opened account same day without appointment, Local branch. Reviewed on: 22nd April 2025

In branch service review

5
I love that you have a local branch with working people from the local area. Fantastically friendly and helpful. Reviewed on: 22nd April 2025

In branch service review

5
Pleasant , Knowledgeable staff, Dianne looked after us well!. Reviewed on: 22nd April 2025

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