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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.75 (1580 reviews)

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4.75

Based on 1,580 reviews, last reviewed 21st May 2026

34% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Great service The lady who dealt with me explained everything clearly and was very patient, professional and friendly. I felt at ease and unrushed. Great service. Reviewed on: 21st May 2026

Verified source

Latest lowest rating:

2

needs to be online! needs to be online! having to open and manage an account by post or in branch is woeful in 2026! Reviewed on: 31st March 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1580)

Investment

We went to the Sutton in ash field office to invest a lump sum of money. The staff were very helpful, polite, and efficient. Reviewed on: 23rd January 2025

Lovely people, I wish you had a branch near me!

I unable to visit a branch and your staff are always very helpful on the telephone and deal with postal applications quickly and very efficiently. Reviewed on: 22nd January 2025

A very positive experience, thank you

A very positive experience, thank you Reviewed on: 21st January 2025

Friendly staff in the Mansfield branch, Helen was pa...

Friendly staff in the Mansfield branch, Helen was particularly helpful with my enquiry Reviewed on: 21st January 2025

I closed a old account that you no longer allowed de...

I closed a old account that you no longer allowed deposits so could not build any funds up in it . but do have five more Reviewed on: 21st January 2025

Pleasant and efficient

Timely and effective communications and always courteous and friendly service. Good rates and attention to detail like pre paid envelopes. Reviewed on: 21st January 2025

Old fashioned processes where some technology has be...

Old fashioned processes where some technology has been grafted on but not properly embedded. Reviewed on: 21st January 2025

Does what it says on the tin.

Opening and operating the account runs smoothly. The interest rate is good though not top of the table. Reviewed on: 21st January 2025

Very slow and old fashioned.

Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

Reply from Mansfield Building Society Thank you for taking the time to share your experience. We understand that savers increasingly want quicker processes and we’re working towards having improved digital platforms alongside traditional services. We understand the frustrations but please bear with us. Should you have any further concerns, please contact us on 01623 676350 or email us at [email protected] and we will be happy to investigate this further for you. Response date: 23rd January 2025

Friendly and helpful staff..

Friendly and helpful staff. For myself I’m happy with the interest rates on my savings. Well done Reviewed on: 12th January 2025

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