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Mansfield Building Society: Savings reviews

View other Mansfield Building Society products
4.72
Based on 1,661 reviews, last reviewed 30th Aug 2026
64% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Always helpful and professional . Always helpful and professional . Have used them for many years. Very competitive with other banks and building society's Reviewed on: 30th August 2026
Verified source

Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026
Verified source
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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1661)

In branch service review

5
Very friendly and helpful staff in the Kirkby. Reviewed on: 22nd April 2025

In branch service review

5
The staff are very good and helpful explaining everything as we go. Reviewed on: 22nd April 2025

In branch service review

5
Easy location to access, friendly and helpful staff, clear info on products offered. Reviewed on: 22nd April 2025

In branch service review

5
Staff are very friendly people who always put me at ease and are always willing to help and advice. Excellent service. Reviewed on: 22nd April 2025

In branch service review

5
Its local and nothing seems to be too much trouble for the staff to accommodate. Reviewed on: 22nd April 2025

Excellent staff. have services to the MBS b...

5
We have transferred all of our services to the MBS because of the staff support and knowledge. We prefer to come into the branch. The customer service is outstanding at the Kirkby in Ashfield and Mansfield branch. Reviewed on: 17th April 2025
S.E.P's avatar
S.E.P

Service with a smile by a local independant company...

5
Initially my experience was at Sutton in Ashfield but changed to Mansfield when I moved. Always has really good customer service. Always smiling which makes a change these days Reviewed on: 16th April 2025
John R's avatar
John R

In branch service review

5
Helpful and Friendly staff on the Phone and in branch. Reviewed on: 16th April 2025

In branch service review

5
Very helpful and friendly staff on the phone and also in branch - we like to speak to a human being. Reviewed on: 16th April 2025

ISA transfer

5
Great customer service-just one small thing. The ISA transfer could have been dealt with a little sooner once the maturity date had been reached from the other ISA provider Reviewed on: 15th April 2025
Sharon O's avatar
Sharon O

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