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Mansfield Building Society: Savings reviews

View other Mansfield Building Society products
4.75
Based on 1,580 reviews, last reviewed 21st May 2026
34% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Great service The lady who dealt with me explained everything clearly and was very patient, professional and friendly. I felt at ease and unrushed. Great service. Reviewed on: 21st May 2026
Verified source

Latest lowest rating:

2

needs to be online! needs to be online! having to open and manage an account by post or in branch is woeful in 2026! Reviewed on: 31st March 2026
Verified source
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1580)

Just a basic desk 3 cashiers no privacy

4
Just a basic desk 3 cashiers no privacy Reviewed on: 11th February 2025
Martin x's avatar
Martin x
Reply from Mansfield Building Society Thanks for sharing your feedback. We always strive to exceed our members expectations and in future if you would prefer more privacy for your transaction, we can accommodate this with separate pods and interview spaces. Please ask a colleague when you arrive. Response date: 14th February 2025
Mansfield Building Society Logo
Mansfield Building Society

The staff were really helpful and informative

5
The staff were really helpful and informative Reviewed on: 11th February 2025
Sue B's avatar
Sue B

No queue and friendly, professional, polite and know...

5
No queue and friendly, professional, polite and knowledgeable staff Reviewed on: 11th February 2025
Penny M's avatar
Penny M

Very good service both in branch and on the phone.

5
Very good service both in branch and on the phone. I do not recommend any financial services to anyone hence the lower score. Reviewed on: 11th February 2025
David P's avatar
David P

ISA renewal

4
I had to do a little bit of chasing but overall MBC have a great product range and team .I would like to thank Lisa and Helen for all their help in getting things sorted out quickly for me Reviewed on: 11th February 2025
tony d's avatar
tony d

In branch service review

5
Longer opening hours, like the cup of tea and Abbie was very friendly. Reviewed on: 10th February 2025

In branch service review

5
Easy to contact by telephone and no long queue. Reviewed on: 10th February 2025

In branch service review

5
Very friendly, knowledgeable and efficient staff. Reviewed on: 10th February 2025

In branch service review

5
Friendly, helpful staff. Pleasant bright branch. Reviewed on: 10th February 2025

In branch service review

5
Personal service, community based, local branches, know their customers . Also very clear and easy to communicate with - excellent for customers with ADHD and for autism. Reviewed on: 6th February 2025

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