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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.52 (860 reviews)

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4.50

Based on 860 reviews, last reviewed 4th Apr 2025

37% increase in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

72%

17%

Latest highest rating:

4

Locally based mutual building society. Locally based mutual building society offering a wide range of savings products to cater for almost everybody. Reviewed on: 4th April 2025

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (860)

Fast efficient service

Paperwork was simple and process straightforward. Not experienced such professionalism in a long time Reviewed on: 6th July 2020

Happy

I was very happy with the service I got Reviewed on: 2nd July 2020

Good products, but not class-leading

After a period of non-availability, a Regular Saver Account has re-introduced, but the Interest Rate is only 1.20%. On the same day, I opened a Regular Saver Account with the Coventry Building Society, who are paying 1.85% Reviewed on: 1st July 2020

Good Personal Service

I have found the service from the savings team at Mansfield Building Society to be good. They treat you as an individual and it is s if they know you, rather than the corporate experience you get with a large bank. Reviewed on: 1st July 2020

Friendly and quick helpful service

Because of the virus I contacted the Society by phone and was answered quite quickly. The Advisor was very helpful. Reviewed on: 18th June 2020

Excellent service

A quality modern Building Society embracing and incorporating old world ethics Reviewed on: 18th June 2020

Cut in interest rates

When one can get better interest rates from NS&I (backed by the Government and therefore 100% secure) than from a building society it’s time to move your money. Reviewed on: 9th June 2020

Usually very competitive, but currently rather unappealing

Regular Savings Account currently unavailable. Refusal to supply Section 975 Certificates is an on-going annoyance Reviewed on: 8th June 2020

Reply from Mansfield Building Society Thank you for your feedback. I am sorry to hear of your frustrations regarding the Section 975 Certificate. With the introduction of the Personal Savings Allowance by the government in 2016, we are no longer able to offer this service. However, we are more than happy to write a letter of confirmation for all interest earned. Please contact us on 01623 676303 to discuss in more detail. Response date: 10th June 2020

My view

MBS provides excellent customer service by phone, post and email to me. Disapointed that they have reduced regular saver interest rates recently. Reviewed on: 29th May 2020

Poor returns for savers

My savings account matured, sent forms to put into another account assume it's been done though I've had no correspondence to confirm. New account interest rate not great. Reviewed on: 28th May 2020

Reply from Mansfield Building Society Thank you for your feedback. I am sorry to hear you have not yet received any correspondence regarding your maturity instructions, we are currently working on a backlog of post, however please contact us on 01623 676350 and we will look into this for you Response date: 29th May 2020

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