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Mansfield Building Society: Savings reviews

4.61
Based on 1,092 reviews, last reviewed 14th Nov 2025
45% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
16%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Excelent personalised service. Excelent personalised service. I rang with an urgent question about setting up a trust account and was called back promptly. It was great to then be... Read more Reviewed on: 14th November 2025
Jane Willdigg's avatar
Jane Willdigg

Latest lowest rating:

2

poor communication-long wait on 16 th October 2025 . My Bond matured on 16 th October 2025 . I filled n the form , expressing my wishes (reinvest some and a cheque for the rest). I didn’t receive any con... Read more Reviewed on: 10th November 2025
LS's avatar
LS

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1092)

Great Staff

5
It has been a pleasure over the last few years and the staff at Kirby have just been great. The reason I have now closed all my accounts except one is that next month I am off to the Philippines for my retirement. All the monies I have been saving is going to build my retirement home. I will be back to the U.K. once a year and will try and make a visit to Kirby just to say Hello. Reviewed on: 26th May 2022

What I wanted, was explained professionally and courteously

4
Everything was efficiently carried out. Including only waiting a short time before the phone was answered. Reviewed on: 25th May 2022

Very fair, reasonable and transparent

5
From time to time I have had to contact yourselves I have always found yourselves extremely helpful, supportive and knowledgeable. Reviewed on: 17th May 2022

Nice

4
Friendly staff , decent interest rates , and crucially open on a Saturday Morning ! Reviewed on: 17th May 2022

Mansfield Building Society Branch Review

4
Like regular savings account, Dislike Sutton branch never seems to answer the phone wouldn Reviewed on: 16th May 2022

Good society

5
Have been a member for many years with good service and friendly staff. Reviewed on: 12th May 2022

Regular Saver

4
Started off Saving regularly with The Mansfield as the interest rate was favourable. Over the period of my saving the rate decreased as did all accounts but as they have started to increase again I find I can get a better rate with an Easy Access Account or a Bond. Reviewed on: 12th May 2022

opening a regular savings account

5
Good savings officer. Smooth and logical operations on the phone. Reviewed on: 5th May 2022

New account opening

4
An efficient and friendly process. Reviewed on: 3rd May 2022

Competitive Interest rates

5
I frequently find that the Mansfield have some good Regular Savings accounts and I always find the staff friendly, helpful and informative. The Chesterfield branch is a nice little branch in the centre of the town and I have been using it for several years now. Reviewed on: 27th April 2022

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