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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13422 reviews)

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4.73

Based on 13,422 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

Read all reviews See your review

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Competitive insurance

Easy and very cost effective pet insurance ! Very helpful staff came highly recommended and has not dissapointed ! Reviewed on: 7th August 2020

Amazing

Amazing service. Fast help and advise. Great price for amount of insurance coverage Reviewed on: 7th August 2020

Customer service experience was excellent at a very sad time

My claim was dealt with with empathy and compassion and I can even remember the name of the person who dealt with me karen even though it is a year ago Reviewed on: 7th August 2020

Brilliant service

I have made 2 claims. Both were paid very quickly and with good communication throughout. No hefty increase in premiums. Brilliant. Reviewed on: 7th August 2020

Best pet insurer

Claims dealt with quickly and customer service is excellent Reviewed on: 7th August 2020

Excellent customer service

Excellent customer service and very clear and easy to use website. Reviewed on: 7th August 2020

Pet Insurance

Although more expensive than your competitors, your pet insurance offers a more comprehensive cover so I can sleep easy knowing my puppy is fully looked after. The only complaint I do have, is when I tried to sign up with a cheaper deal from a comparison site, it didn't acknowledge my cross breed, and when I edited this to reflect the true breed, the price then went up. However when signing up directly this wasn't a problem, meaning I spent more than I would have liked. Reviewed on: 7th August 2020

The Ritz Hotel treatment for pets.

First class response to care for my cat Benji,five star treatment from start to finish,the staff wanted you as a customer but the concern for your pet was of the utmost importance,my claim was settled within a short time scale. If you want The Ritz Hotel care for your pets I recommend Bought by many, And The many I.E. our PETS will have no regrets. Reviewed on: 7th August 2020

They are always there for you and your pets

They have always been very quick in paying vets Very helpful if you need to phone them Excellent service no hesitation in recommending them Reviewed on: 7th August 2020

Easy transition

I changed to bought by many as my previous provider put my insurance up to over £600 a year. I signed up on line had a lovely phone call from the customer service team and it was all sorted. Will be recommending them to everyone I know who has pets. Reviewed on: 7th August 2020

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