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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13422 reviews)

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4.73

Based on 13,422 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Barney's operation

Barney needed urgent operation to repair an injury to his leg. The whole cost was covered quickly & sympathetically which eased the stress & worry we were going through. Reviewed on: 7th August 2020

Faultless

So far so good, haven’t had to make a claim yet but certainly no complaints and good value for money. Reviewed on: 7th August 2020

First class, fuss free

I have my 3 dogs insured and the cover is very good. One of the dogs became ill and this necessitated a claim, this was absolutely straight forward. I informed Bought by Many and paid my excess at the vet and everything else was handled between Bought by Many and the vets practice. Couldn’t ask for more Reviewed on: 7th August 2020

Fantastic cover, brilliant customer service

I have peace of mind if I need to take my dog Milo yet the vet as I have fantastic cover for him. The customer service was amazing, friendly and very professional. Would definitely recommend Brought by Many. Reviewed on: 7th August 2020

GREAT SERVICE

Got my renewal from the previous provider which doubled for no explainable reason I saw your site got a very competitive quote for a range of superb cover and although I haven't needed to claim am very happy with the overall experience Reviewed on: 7th August 2020

Excellent service

Fantastic service, covering all our pets needs Reviewed on: 7th August 2020

Cant ask for better

Bought by many are very reasonably priced and offer unriveled customer experience when it matter most. The claims process was very easy and sorted direct with the vet, no huge costs to claim back and no forms to fill in. Great communication and updates as the claim progressed. Yearly premium not increased due to previous year claims and we get 10% of our yearly premium back at the end of the year if we haven’t claimed. We won’t insure with anyone else! Reviewed on: 7th August 2020

Good coverage

Good company bit upset this year as premiums have gone up when I was told that they would decrease if I didn't have a claim. It's my 3rd year with them and I'm about to buy a new puppy which I will definitely insure with 'Bought by many' Reviewed on: 7th August 2020

No nonsense pet insurance

Over the years pet insurance has become a minefield. How refreshing to find Bought by Many and it’s transparent attitude. I had cause to claim this year too and it was the simplest claim taking 3 minutes completing an online form and with the money in my account within a week. They even chased my vet for me in that time! I rarely write reviews but in this case it is well deserved. Reviewed on: 7th August 2020

More than just an insurance company.

When my wee cocker spaniel was ill with pancreatisis I contacted Bought by many and they took care of everything including contacting my vet so I didn't have to worry about the bill. The customer services were very helpful and seemed to really care. I expected my premium to increase at renewal however they kept my costs to very much the same as before. I would have no problem recommending them to anyone. Reviewed on: 7th August 2020

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