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ManyPets: Pet insurance reviews

4.73
Based on 13,423 reviews, last reviewed 3rd Aug 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026
gareth p's avatar
gareth p

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Vets that are always there for your pet

5
Each time I have had to use the vets for various reasons I have found them to be so professional, and always have Harley’s needs looked after. That are polite and very caring Reviewed on: 15th October 2024

More than just an insurance company.

5
When my wee cocker spaniel was ill with pancreatisis I contacted Bought by many and they took care of everything including contacting my vet so I didn't have to worry about the bill. The customer services were very helpful and seemed to really care. I expected my premium to increase at renewal however they kept my costs to very much the same as before. I would have no problem recommending them to anyone. Reviewed on: 7th August 2020

Reliable easy pet cover

5
User friendly reliable and affordable pet insurance Reviewed on: 7th August 2020

Great Pet Insurance Co.

5
Great coverage for your pet taken out with the assistance of professional and friendly staff. Would highly recommend! Reviewed on: 7th August 2020

Fast service and fair prices

5
Took out insurance with Bought by Many after comparing it with several other providers who wanted to charge far more for similar cover. Puppy ate something it shouldn’t resulting in emergency admission to vet. Cue large bill which was settled within a week by Bought by Many. Excellent swift resolution. Throughly recommend them. Reviewed on: 7th August 2020

Excellent Service

5
We had to make a claim against our policy and the service received from beginning to end was seamless. Reviewed on: 7th August 2020

Excellent service

5
I have made a claim for Reggie and it was paid out in full and no excess. Excellent customer service and kept informed at each stage Reviewed on: 7th August 2020

Perfect

5
we have 2 x 18 month old Cavalier brothers. One is prone to eating bees and is clearly not an Experiential learner. Twice we have ended up in the out of hours vets. Twice they have processed claim efficiently and with great communication. Great premiums and fabulous cover. Highly recommended. Reviewed on: 7th August 2020

Simple, Fast and Fair

5
Our dog had mycotoxin poisoning from eating mouldy bread, which lead to an expensive emergency vet bill. Having gone through insurers in the past I had mixed feelings on whether or not this would be paid back, and what would happen to my premiums going forward. The online process was really simple, we went back to the vet 3 times over the week for check ups and had lost a receipt along the way. BBM kept us up to date throughout, handled contacting the vet, paid the money in full and didn’t raise our premiums! Great provider, can’t fault them on anything. Reviewed on: 7th August 2020

Simple but effective

5
I had reason to make an insurance claim, something I had never done before. Staff helped me and took me through everything. Everyone was brilliant and the payout was very quick. Reviewed on: 7th August 2020

Helpful service

5
Good service and helpful when choosing my provider. Thank you Reviewed on: 7th August 2020