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ManyPets: Pet insurance reviews

4.73
Based on 13,422 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Value for money

5
I rescued my staffie and I shopped around for the best not cheapest their website is very customer focussed. I also went on friend’s recommendation who all had good experiences when making a claim. On this basis I took out my policy Reviewed on: 7th August 2020

Fantastic service and price

5
First time pet owner and couldn’t fault my experience so far. Have had to make a claim already and it was dealt with instantly. They paid the vet directly so I wasn’t out of pocket and for all information from the vet too so all I had to do was start the claim. I got regular text updates and it was resolved within 5 days. The price is also fantastic compared to others. Would recommend. Reviewed on: 7th August 2020

First year ,

5
Very helpful person on phone ,seemed to know what he was talking about ,policy price very good Reviewed on: 7th August 2020

Positive Experience

5
They’ve quickly paid out when required, and their rates are competitive and the extras such as membership with FirstVet are great bonuses. Reviewed on: 7th August 2020

Excellent provider!

5
Really please with the lifetime cover that offer. Far better than a lot of other companies. Reviewed on: 7th August 2020

Such good value

5
I had looked at many pet insurance companies, but bought by many was by far the best value and they have been fantastic with customer service. Any time I've needed to speak to anyone it has been extremely easy to get through and every detail I've needed help with has been dealt with promptly and professionally. They really are the best. Reviewed on: 7th August 2020

Best pet insurance

5
Best pet insurance company I had used. Easy enough to understand. Easy to claim Brilliant customer service. Always notify about when direct debit is due and if there are any changes when renewal is due. I have recommended to family and friends. Overall top rated by me Reviewed on: 7th August 2020

Easy clear no hidden clause and customer friendly

5
For all the pets owners their furry babies mean the world and Bought by many is not just designed for making profit but for customers and their needs..... they really care for pets ..... Reviewed on: 7th August 2020

Best deal by far

5
I was recommended to bought by many and it was the best by far. No hassle in arranging the insurance and clear information on what’s covered or not. I haven’t had to claim yet and hope this continues Reviewed on: 7th August 2020

No need to look anywhere else!

5
When my renewal for our dog came through from PetPlan with yet another increase, I wanted to see if there was a better deal out there - only had to look as far as Bought By Many as they came recommended on the pet forum I am a member of. Very easy to deal with, quick and they beat PetPlan on premium, levels of covers and service! No need to look anywhere else. Will be moving the cat over too shortly! Highly recommended. Reviewed on: 7th August 2020