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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13422 reviews)

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4.73

Based on 13,422 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

excellent

The policy offers excellent cover and an OK price for the cover. Good customer service levels Reviewed on: 6th August 2020

Best company I have dealt with.

Friendly on the phone, very efficient and they keep you informed throughout the claims process. Never dealt with a company this good before. Reviewed on: 6th August 2020

Excellent service ....

I have made two claims this year and was completely satisfied on both occasions. I would highly recommend Bought By Many! Reviewed on: 6th August 2020

Excellent, caring, professional and efficient service at very affordable prices.

We have had pet insurance over many years. Bought by Many is by far the best company we have ever dealt with for our pets. Would certainly recommend. Reviewed on: 6th August 2020

Simple Pricing

I like the lifetime policy, knowing what costs are in the future. No surprises after making a claim. Reviewed on: 6th August 2020

Excellent

Great value for money extremely efficient and friendly staff. Reviewed on: 6th August 2020

Easy and friendly

So far so good. Easy and friendly Reviewed on: 6th August 2020

Multi pet insurance

One of the things that attracted me to get a pet plan with BBM was that they offered multi pet discount and also If we don’t claim on the policy we get 20% of our premium back at the end of the year. Even if we have to make a claim for one of our pets we will get the return on the other policies these won’t be affected. I like we also get a direct debit reminder email each month with the amount to be taken - keeping you in control. I will definitely renew this year providing the premium is reasonable! Reviewed on: 6th August 2020

Uninvasive

I call it uninvasive because that is what it is,you don’t even have to worry about a thing,you get on line help as well,I have never felt so protected,I have had dogs all my life and this is the best insurance out there. Reviewed on: 6th August 2020

Great, straightforward and reliable

Recommended by friends and family who have all had positive experiences. I’ve not yet used it but the first vet app is super for getting information and peace of mind! Reviewed on: 6th August 2020

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