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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

No hassle insurance

5
No hassle get an answer quick with lots of help fantastic service and value for money Reviewed on: 6th August 2020

Best pet insurance provider on the market

5
When I began searching for an insurance policy for my pet, I was overwhelmed by options which included some aspects of cover and excluded others. The terms and conditions were confusing at times and seemed to excluded more items than they provided. Bought by many was completely transparent and detailed each level of cover available. The terms were straightforward and did not include any hidden clauses. I opted for the highest level of cover which also included a complementary vet video call free of charge, which has eased my anxiety during this global COVID pandemic which we are in the midst of. My vet also recommends bought by many and I am telling friends and family to purchase a policy with them. The service is the best that I have come across and caters for all requirements. Reviewed on: 6th August 2020

Very Good

5
Only claimed once but found service very easy and helpful. Even got money back last year because we did not make a claim. Great Reviewed on: 6th August 2020

Very helpful every step of the way through claims

5
Not used to making claims but the staff couldn’t be more helpful. As this could be ongoing condition but no problem no hassle. Reviewed on: 6th August 2020

Excellent service

5
My pooch ate some hot cross buns! He had to go to the emergency vet which cost a fortune. BBM made it so easy to claim and payment was made really quickly. It is a relief to know that we're in such good hands. Reviewed on: 6th August 2020

Brilliant service!

5
BBM have always given me excellent care for my dog. They have got back to me if l have any queries and always keep me informed throughout the whole process. Cannot fault them at all! I am always recommending this company to my friends. Reviewed on: 6th August 2020

Excellent customer service

5
What a great provider. Always helpful. Claims are easy to submit and dealt with quickly. Wouldn’t go anywhere else Reviewed on: 6th August 2020

Great insurer

5
Great insurer and brilliant service Reviewed on: 6th August 2020

Affordable peach of mind

5
I love my cat to bits and dread the thought of anything happening to her. But knowing that help is readily available for me should anything go wrong, is a real weight off my shoulders. I've not needed to use it, but even having the first vet app installed on my phone makes me feel safer, knowing it's their if I need it. Not only all that, it's easily affordable. Thank you Reviewed on: 6th August 2020

Fantastic telephone assistants, great service. Reasonable price.

5
Have only just joined as my daughter informed me she has her dog insured with you Reviewed on: 6th August 2020

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