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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.74 (13424 reviews)

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4.74

Based on 13,424 reviews, last reviewed 17th Aug 2026

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Prompt payment for vet bill claims Had a couple of vet bill claims for our dog - one requiring surgery, one requiring medication. Both claims were dealt with promptly and paid. very goo... Read more Reviewed on: 17th August 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13424)

Review of the ManyPets, Pet insurance:

No.1 choice

I decided to get a quote from Bought By Many after a recommendation from a friend, and have not been disappointed, the website is easy and clear to use and have recently added another policy for a second pet. I would recommend anyone to try them, I am sure they will be plesantly surprised. Reviewed on: 1st August 2018

I feel I am not being ripped off.

Pet insurance is such a lucrative business. Teaser rates lure customers in then along come the exclusions and the definitions and the play on words from their underwriters. It doesn't seem to be the case with this company, just straight talking and honest. Reviewed on: 6th August 2020

Excellent product and service

It's not the cheapest insurance around but you get what you pay for. I was recommended to purchase Bought By Many when we got our puppy and I'm very glad I did. The insurance came in useful when he got a grass seed that went under the skin and he needed to see the out of hours vet. Despite having to get information from the out of hours vet and our usual vet the claim was resolved within a few weeks and we were kept updated by email and text every step of the way. Recently my renewal came through cheaper than what I paid last year. I called them to query what had changed and assumed my policy or excess had been changed but no, exactly the same product but the cost has gone down! I've never had an insurance just go down for no reason but it's a very welcome change. Reviewed on: 6th August 2020

No hassle insurance

No hassle get an answer quick with lots of help fantastic service and value for money Reviewed on: 6th August 2020

Best pet insurance provider on the market

When I began searching for an insurance policy for my pet, I was overwhelmed by options which included some aspects of cover and excluded others. The terms and conditions were confusing at times and seemed to excluded more items than they provided. Bought by many was completely transparent and detailed each level of cover available. The terms were straightforward and did not include any hidden clauses. I opted for the highest level of cover which also included a complementary vet video call free of charge, which has eased my anxiety during this global COVID pandemic which we are in the midst of. My vet also recommends bought by many and I am telling friends and family to purchase a policy with them. The service is the best that I have come across and caters for all requirements. Reviewed on: 6th August 2020

Very Good

Only claimed once but found service very easy and helpful. Even got money back last year because we did not make a claim. Great Reviewed on: 6th August 2020

Very helpful every step of the way through claims

Not used to making claims but the staff couldn’t be more helpful. As this could be ongoing condition but no problem no hassle. Reviewed on: 6th August 2020

Excellent service

My pooch ate some hot cross buns! He had to go to the emergency vet which cost a fortune. BBM made it so easy to claim and payment was made really quickly. It is a relief to know that we're in such good hands. Reviewed on: 6th August 2020

Brilliant service!

BBM have always given me excellent care for my dog. They have got back to me if l have any queries and always keep me informed throughout the whole process. Cannot fault them at all! I am always recommending this company to my friends. Reviewed on: 6th August 2020

Excellent customer service

What a great provider. Always helpful. Claims are easy to submit and dealt with quickly. Wouldn’t go anywhere else Reviewed on: 6th August 2020

Great insurer

Great insurer and brilliant service Reviewed on: 6th August 2020

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