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ManyPets: Pet insurance reviews

4.87
Based on 13,419 reviews, last reviewed 5th Mar 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Has been straightforward so far and easy to use webs... Has been straightforward so far and easy to use website etc Reviewed on: 5th March 2026
Richard Stewart's avatar
Richard Stewart

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13419)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Called ManyPets 24/7 video-call vet and got reassuri...

5
Called ManyPets 24/7 video-call vet and got reassuring advice, and so visited emergency vet 3 am on morning. All good in the end - great service to call upon, gave peace of mind. Reviewed on: 1st October 2024

I like the fact I get 20% of my premium back if I ma...

5
I like the fact I get 20% of my premium back if I make no claims each well. I received this 4 years in a row now. Premiums have gone up but are still competitive. Customer service has been good with phones answered promptly and knowledgeable staff. Reviewed on: 1st October 2024

Very happy with my experience.

5
Very happy with my experience. I am pleased with the level of cover that is provided at a very competitive price. Reviewed on: 1st October 2024

Excellent choice of insurance plans

5
Excellent choice of insurance plans Reviewed on: 1st October 2024

Same day completed and refund for claim , excellent...

5
Same day completed and refund for claim , excellent service Reviewed on: 1st October 2024

Great service

5
Never had a problem with them and it's great to get some of the money back when we don't claim for a year Reviewed on: 1st October 2024

Such an easy company to deal with

5
So easy to make a claim without the usual difficulties. Also lots of useful information given regularly. Reviewed on: 1st October 2024

Best range of benefits

5
Having reviewed various options, I chose ManyPets because it offered the best range of benefits. Their FirstVet video call service was very useful one weekend when my dog had a rash and I was able to get advice immediately. Reviewed on: 1st October 2024

No quibble just fantastic customer service.

5
No quibble just fantastic customer service. I’ve made two claims one each of my dogs. Everything is done online I have comprehensive insurance. And they just let me know when it was paid back into my account. Highly recommend. Reviewed on: 1st October 2024

Good explanation and good advice regarding my pet in...

5
Good explanation and good advice regarding my pet insurance. Reviewed on: 1st October 2024