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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.74 (13422 reviews)

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4.74

Based on 13,422 reviews, last reviewed 16th Apr 2026

67% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Smooth, simple, responsive and straightforward

Bought By Many is by far the best and most straightforward insurance company I have ever been a customer of. Incredibly simple customer interface, excellent communications, efficient handling of claim, and good value. Brilliant!! Reviewed on: 6th August 2020

Easy to use

Covers a lot - easy to get a quote. Haven’t had to claim but would feel confident if I did Reviewed on: 6th August 2020

Brilliant

Very easy to sign up , benefits of this insurance policy are good Reviewed on: 6th August 2020

Efficient and helpful at all times

Helpful team with great advice, guidance and support. Unfortunately, I have had to make a couple of claims for one of my pets and the process, so far has been seemless from start to finish. Reviewed on: 6th August 2020

Best pet insurance

The whole process of applying online for insurance was very positive and simple. Bought By Many provides by far the best cover for my dog. I could also choose a different level of a cover and its benefits depending on my needs and budget. I chose one that pays back 20% of the premium if there is no claim in the given premium year. I haven't seen any other providers do this. Highly recommend! Reviewed on: 6th August 2020

Quality pet insurance without the huge prices

I changed pet insurance to bought by many as the other company looking after my pet insurance kept hiking the prices and in 5 years it had slmost doubled. When i went to insure my new dog they wanted more than double the amount i was paying ( which had been increased annually, with no claims) for my.other dog. So i researched and found Bought by many who competitvely priced cover for 2 dogs to the same standard as the previous insuance comosny Reviewed on: 6th August 2020

Great communication!

I have been very impressed with Bought By Many. When having to submit a claim for my cat, the communication was wonderful. They texted me updates throughout the entire process and it was all resolved very quickly. Reviewed on: 6th August 2020

Great choice of competitive policies

Competitive prices and a good range of policies to choose from. Only insurers I could find to Insure on existing conditions. Helpful staff. Reviewed on: 6th August 2020

Genuine, easy to use and competative.

The cheapest cover I could get. No excess. Paid in full when claimed. No bad points at all! Reviewed on: 6th August 2020

Bought By Many are fantastic and give such a peace of mind

My dog is my world, being a purebred miniature dachshund he comes with a risk of expensive back issues. Bought By Many was one of the few insurance companies I found that gave high enough a cover, and would cover multiple instances of the same issue. I did my research and found people who had been through IVDD claims (multiple times) with BBM and they spoke highly of them... decision made. What I didn't know then was how great they were in any scenario,not just the worst! My dog became very ill with a virus at 4 months old... Bought By Many covered his vet stays and treatment through to recovery, it was so easy to interact with them. I expected my renewal fee to increased significantly having made a claim but to my surprise the annual cost reduced. I have also used the video vet consultation multiple times, giving reassurance and saving me money. I've been able to have consulations in the middle of the night to see if issues could wait till the morning or if expensive out of hours emergency appointments were necessary. BBM are quite simply the very best, they really care and aren't just there to take your money! Reviewed on: 6th August 2020

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