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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Vets that are always there for your pet

5
Each time I have had to use the vets for various reasons I have found them to be so professional, and always have Harley’s needs looked after. That are polite and very caring Reviewed on: 15th October 2024

brilliant experience and good value

5
Explain and answer queries quickly, Do not make a fuss about a claim, allow me to insure my menagerie together Reviewed on: 1st October 2024

Best comprehensive pet cover on the market.

5
Best comprehensive pet cover on the market. Answer any queries quickly and efficiently. Friendly staff. Reviewed on: 1st October 2024

I trust that I have the cover I need.

4
I chose Many Pets because I had heard and read good things about the company - I have been fortunate to not need to make any claims on my policy since I've been with them but I trust that I have to cover I need should the worst happen Reviewed on: 1st October 2024

Very fast payout

5
Very fast payout - claimed Christmas eve evening, was in my account Christmas day Reviewed on: 1st October 2024

Claims can be thrown out for the least little thing

3
I have only claimed once and due to the vet calling my pet a marginally different breed to many pets my claim was thrown out. After talking to them the claim is now continuing through the system but is in a queue. This has been a lengthy process. Reviewed on: 1st October 2024

I have been lucky so far I haven’t needed to claim,...

5
I have been lucky so far I haven’t needed to claim, but as my pet gets older I know that the help will be there. Also over the year you haven’t claimed you get 20% back in payment. They are friendly and helpful Reviewed on: 1st October 2024

Great value for money

5
I love that I can get in touch with an out of hours vet when there's something I'm worried about. Everyone I've spoken is really friendly, patient and helpful. The cover is good value for money too. Reviewed on: 1st October 2024

A simple claims process and lots of info online

5
Thank fully, I've only had to claim once but it was a very simple process and I received the money promptly. There is lots of information online and other perks. Great value for money Reviewed on: 1st October 2024

The transfer of my pets insurance.

4
The transfer of my pets insurance was handed very professionally and efficiently by the lady I dealt with. Reviewed on: 1st October 2024

I haven’t had too much experience with their custome...

5
I haven’t had too much experience with their customer service yet but when I have they’ve been really helpful and responsive. Communication about price rises has always been good, the website is easy to use and find information on. I like the branding and I think it’s good value for money Reviewed on: 1st October 2024