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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13419 reviews)

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4.87

Based on 13,419 reviews, last reviewed 5th Mar 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Has been straightforward so far and easy to use webs... Has been straightforward so far and easy to use website etc Reviewed on: 5th March 2026

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13419)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Good customer service and easy to communicate on the...

Good customer service and easy to communicate on the phone ,not had a problem with them and been with them every dog I’ve owned……. Reviewed on: 1st October 2024

Excellent service

When I’ve had to phone staff have been so friendly and helpful and as I’m Autistic they are brilliant. Also claims dealt with very fast and efficiently. Reviewed on: 1st October 2024

Peace of mind for this springer spaniel owner

My rescue spaniel has had a few issues over the past few years — the cover from ManyPets has given peace of mind and the claims have always been dealt with quickly, professionally and without quibble. I wouldn't hesitate to recommend them. Reviewed on: 1st October 2024

I've got really good experience and not complaining...

I've got really good experience and not complaining at all Reviewed on: 1st October 2024

NO PROBLEMS AT ALL AND THE CLAIMS WHERE PAYED VERY F...

NO PROBLEMS AT ALL AND THE CLAIMS WHERE PAYED VERY FAST AND NO TROUBLE WHEN I ASK THEM ANY QUESTIONS Reviewed on: 1st October 2024

Communication and services provided excellent.

Communication and services provided excellent. I have been fortunate not to claim. Reviewed on: 1st October 2024

Great customer service

We have unfortunately had to claim twice on our insurance and on both occasions we received the best customer service, prompt responses and payouts within 24 hours for the first claim which helped our a lot in this economy Reviewed on: 1st October 2024

Claims paid quite rapidly

I have only needed to make one claim so far but it was paid out rapidly. Reviewed on: 1st October 2024

Very responsive - happy with the access to services,...

Very responsive - happy with the access to services, especially the online vet Reviewed on: 1st October 2024

The best cover that you can get.

The best cover that you can get. We have had to make one claim and the refund was very quick. Very satisfied Reviewed on: 1st October 2024

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