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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

400% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

No.1 choice

I decided to get a quote from Bought By Many after a recommendation from a friend, and have not been disappointed, the website is easy and clear to use and have recently added another policy for a second pet. I would recommend anyone to try them, I am sure they will be plesantly surprised. Reviewed on: 1st August 2018

Have been with many pets for a few years, they alway...

Have been with many pets for a few years, they always provide good service and any claims are paid promptly and are easy to do, no hidden loop holes and cover is excellent. Reviewed on: 1st October 2024

Easy to deal with.

Easy to deal with when needed. Prices aren't too bad. Reviewed on: 1st October 2024

Always professional and considerate

Always professional and considerate Reviewed on: 1st October 2024

Value for money

We have found ManyPets an excellent company to have our Pet Insurance with. We are very happy with the benefits we get within our plan and feel the monthly cost is good value for money. Reviewed on: 1st October 2024

Excellent customer service

Had a claim that was handled quickly and no jargon. Reviewed on: 1st October 2024

expected claim when my little piooch...

Had to make an expected claim when my little piooch was just 18months old. Many Pets were excellent at settling payment with the vets and nyself Reviewed on: 1st October 2024

Good video reviews.

Good video reviews. Great advice Reviewed on: 1st October 2024

Highly recommend, ...

Highly recommend, I have a dachshund knowing he his covered makes me feel like he is properly looked after Reviewed on: 1st October 2024

Brilliant customer service .

Whenever I’ve needed to call I’ve always spoken to lovely people. Always super helpful. Reviewed on: 1st October 2024

Awful customer service since the company was sold on

Tried to contact customer service before renewal to discuss what could be done to reduce the payment which had doubled. Emailed them immediately after a received the renewal quote but did not get a response until after the date of renewal. They said to call them, I replied explaining I am unable to due to disability and that I would need to do this by email. I received no response. Family members who also use ManyPets have had months long delay in payouts, some still waiting. When I signed up two years ago the claims process was fast and straightforward, that's all changed since the company was bought out. If it wasn't for pre existing conditions I would not be using ManyPets now. Reviewed on: 1st October 2024

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