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ManyPets: Pet insurance reviews

4.87
Based on 13,419 reviews, last reviewed 5th Mar 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Has been straightforward so far and easy to use webs... Has been straightforward so far and easy to use website etc Reviewed on: 5th March 2026
Richard Stewart's avatar
Richard Stewart

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13419)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

No question unanswered

5
Every time I have had a question or query regarding my young dog, I have found the answer quickly and in depth to help me Reviewed on: 1st October 2024

Very reliable , good communication and there when we...

5
Very reliable , good communication and there when we need them, and dealt with our inquiries very effectively Reviewed on: 1st October 2024

Excellent customer service

5
Customer service is excellent, courteous and friendly. Extremely swift when settling claims. Easy to navigate system. Additional benefits are a nice touch. Reviewed on: 1st October 2024

The most honest of insurers

5
The ManyPets team are friendly helpful and knowledgeable. Above all they are honest. I’ve only had to make one claim but it was settled fast and with no fuss. The added First Vet service is a huge bonus. Reviewed on: 1st October 2024

Simple to insure, great cover, easy to contact and a...

5
Simple to insure, great cover, easy to contact and a range of extra offers available too! Reviewed on: 1st October 2024

Good but gets more expensive every year!

4
Never had to contact them since I took the policy out over 3 years ago, apart from when I had an initial problem which was sorted without fuss. However I am unhappy that the fees increase so much every year when you have never claimed! Reviewed on: 1st October 2024

Excellent customer service.

5
Excellent customer service. It's really worth the money. Reviewed on: 1st October 2024

Great service

5
Very good costume service , good value you for money Reviewed on: 1st October 2024

Made a claim over a month ago but still not heard an...

4
Made a claim over a month ago but still not heard anything back. This is the first time we've insured with ManyPets, hence any decisions about recommendations or renewals are pending until they've dealt with our claim Reviewed on: 1st October 2024

Multi pet discount is great

5
Never had to claim with many pets but have had no problems with anything so far. The insurance covers more than others do, and having a multi pet discount is great Reviewed on: 1st October 2024