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ManyPets: Pet insurance reviews

4.87
Based on 13,420 reviews, last reviewed 12th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026
Laura T's avatar
Laura T

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Very good service and easy to navigate

5
Very good service and easy to navigate Reviewed on: 1st October 2024

I have had no issues with Manypets

5
I have had no issues with Manypets Reviewed on: 1st October 2024

Simple easy to use app.

5
Simple easy to use app. Claims easy to upload. Mist paid out quickly. Reviewed on: 1st October 2024

Great customer service on a recent claim and speedy...

5
Great customer service on a recent claim and speedy payment. Reviewed on: 1st October 2024

Well deserved!!

5
One of the reasons we moved to ManyPets was that we were considering another dog and I had run into someone who had three dogs. I asked how they managed all the insurance for the dogs. The affordability aspect! The rescue we was going to for another dog said our grounds were not suitability, which was ridiculous! Our grounds are very secure. So, we didn't get another dog but we did get a new insurance company for Toby. One that so far has been very cost-effective for us in these days of ever increasing bills. We get a lot of communication from ManyPets which is helpful and informative. We would certainly recommend ManyPets Pet Insurance for the top award. They deserve it!! Reviewed on: 1st October 2024

Claim is quickly handled for all cases

5
Claim is quickly handled for all cases Reviewed on: 1st October 2024

Wonderful customer service.

5
Wonderful customer service yesterday when I called. Have had no issues with any claims I’ve had to put in. Reviewed on: 1st October 2024

Very efficient and good understanding of what people...

5
Very efficient and good understanding of what people need Reviewed on: 1st October 2024

I love Many Pets!

5
I love the helpful email updates- interesting and informative. My experience with the online vet was first class. All round extremely pleased to be part of the Many Pets family… I would highly recommend to others. Reviewed on: 1st October 2024

Good experience although claims can be slow

4
We have unfortunately had to claim a few times - the process has been straightforward and when we have had to speak to staff, they have been very helpful. The only negative is that the claims have sometimes taken longer than is comfortable, considering you have had to pay out first! All in all, I would recommend ManyPets. Reviewed on: 1st October 2024