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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13420 reviews)

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4.87

Based on 13,420 reviews, last reviewed 12th Mar 2026

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Good customer service and support, so far!

Good customer service and support, so far! Reviewed on: 1st October 2024

Would definitely always recommend any pets

Many pets has always been really helpful whenever we have had an issue. The online vet is super helpful if we’re not sure about anything. Reviewed on: 1st October 2024

Many Pets have been incredible.

Many Pets have been incredible. They have been really helpful and informative. It’s so nice to speak to humans who know what they are talking about. Reviewed on: 1st October 2024

The website is easy to manage.

The website is easy to manage. The refund for non use every year is really good. I always get a message to remind me of the monthly direct debit payment Reviewed on: 1st October 2024

Excellent Pet Insurance at a reasonable cost.

My dog has been covered by ManyPets Insurance since I adopted her. She has had problems with itching and scratching and requires a vaccination on a monthly basis. This is quite expensive, but when I put in a claim to ManyPets, there was no problem at all with a refund of the cost (less the excess, of course). The claim was settled promptly and without any question. I have no hesitation in recommending ManyPets to anyone who asks me about Pet Insurance. Reviewed on: 1st October 2024

Great Benefits

So far we’ve thankfully not had to claim on our insurance and I think a large part of that is having the First Vet membership. We live in a remote village in the Scottish Highlands, an hour and 40 minutes from the city and at least an hour from our vet’s practice. Being able to FaceTime a professional, and get advice puts our mind at ease, especially through the puppy months. Reviewed on: 1st October 2024

Always have quick responses and pay outs with claims...

Always have quick responses and pay outs with claims, and full transparency on coverage. Reviewed on: 1st October 2024

Excellent insurance company.

Excellent insurance company. Knowledgable staff Reviewed on: 1st October 2024

Great experience using ManyPets

My poor dog recently had a leg muscle injury that put him on bed rest for 3 weeks (he's a spaniel so wasn't great). He need x-rays and pain killers and was told to use our insurance from the vets. ManyPets make the experience of claiming an absolute breeze and paid out the same night we submitted our claim. We had also used the FREE face call with a vet to help us decide our next move for our spaniel. Couldn't recommend them enough!!! Reviewed on: 1st October 2024

Claim after emergency vet visit

Made a claim after being emergency vet, no questions about paying out, although it did take a while Reviewed on: 1st October 2024

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