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ManyPets: Pet insurance reviews

4.87
Based on 13,419 reviews, last reviewed 5th Mar 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Has been straightforward so far and easy to use webs... Has been straightforward so far and easy to use website etc Reviewed on: 5th March 2026
Richard Stewart's avatar
Richard Stewart

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13419)

Good price and great perks

5
The monthly rate we pay is very competitive and most of all we love the access to FirstVet video appointments so we can check issues before taking our cat to the vet in person, as we live rurally and she is extremely anxious about travel. It means we can usually deal with the problem without the stress of travel. It’s an amazing perk. Reviewed on: 1st October 2024

Friendly staff on the phone, hard to speak to right...

5
Friendly staff on the phone, hard to speak to right department via email and takes a while for an answer Reviewed on: 1st October 2024

Great insurance

5
Great customer service, great discounts for multi pets and I love how easy the app is Reviewed on: 1st October 2024

Great having 24/7 access to a vet!

5
Great having 24/7 access to a vet! Wish customer service emails got a faster response. Reviewed on: 1st October 2024

Good value lifetime cover,

5
Good lifetime cover, and the multi paet discoiunt makes it more affordable.. Reviewed on: 1st October 2024

Great pet insurance company

5
I’ve claimed a few times for my dog Cooper when he was ill, and the customer service I received was second to none. The bill I paid was paid back into my account the same day of claim. Also phoned regarding a payment query and that was dealt with efficiently. Will definitely stay with Many Pets for peace of mind!!! Reviewed on: 1st October 2024

Happy cats

5
I haven’t needed to contact you in regards to my cats insurance, however I’m happy with the service and updates. Reviewed on: 1st October 2024

Efficient,professional service !

5
Easy to submit a claim online and they are dealt with promptly. The customer service staff are professional,knowledgeable and empathetic. Reviewed on: 1st October 2024

Hassle free

5
I’ve claimed several times for my Lhasa apso. Never been told no and customer service has always been efficient and helpful. Reviewed on: 1st October 2024

Easy to purchase, good price, clear what is and isn'...

5
Easy to purchase, good price, clear what is and isn't included. Have not needed to claim yet Reviewed on: 1st October 2024

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