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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13420 reviews)

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4.87

Based on 13,420 reviews, last reviewed 12th Mar 2026

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

What’s not to love?

Never had any issues. Best perk is the 24 hr vets. Always been amazing when I’ve needed them. Reviewed on: 1st October 2024

Excellent cover, great customer service Very expensi...

Excellent cover, great customer service Very expensive, even for someone that works in the veterinary industry Reviewed on: 1st October 2024

Really supportive, efficient, good value

ManyPets have been really supportive whenever I've encountered rocky times with my cats' health. The agents I've spoken with have been caring and efficient and overall I'd say their policies are good value, which is really rare for insurance for animal companions. Reviewed on: 1st October 2024

A caring vetinary insurer

Full of information regarding pet care. Polite and informative. Although have not had to make a claim so far. Reviewed on: 1st October 2024

I've always found everyone helpful.

I've always found everyone helpful. I've only made one claim and it was dealt with very quickly, without any fuss. Reviewed on: 1st October 2024

Made a claim and they paid out within 45 minutes...

Made a claim and they paid out within 45 minutes Reviewed on: 1st October 2024

The online video vet service is excellent.

The online video vet service is excellent. There is so much conflicting information online so to be able to contact a real vet is very helpful. Also, if you do not make a claim you get money back! Would be nice if all insurance companies did that! Reviewed on: 1st October 2024

Great online experience and support when needed

Great online experience and support when needed Reviewed on: 1st October 2024

Gives reassurance at a good price.

Gives reassurance at a good price. I like you can decide on level of excess to alter premiums. The video vet consult has been very useful when we’ve needed it. Reviewed on: 1st October 2024

Great communication and general advice

Great communication and general advice Reviewed on: 1st October 2024

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