Smart Money People Logo

ManyPets: Pet insurance reviews

4.87
Based on 13,420 reviews, last reviewed 12th Mar 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026
Laura T's avatar
Laura T

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Great service

5
It's reassuring to have the peace of mind that our pets are insured. Reviewed on: 1st October 2024

Always easy to deal with.

5
Always easy to deal with. Prompt payment on claims and also has the benefit of Video vets. Reviewed on: 1st October 2024

Forever friends.

5
Always informed, kept up to date on offers, reasonably priced insurance plans. Reviewed on: 1st October 2024

My Cat Approves!

4
Good experience with ManyPets, easy to file claims and while sometimes they’ve taken a while to respond, they were approved and didn’t mess around. It is quite pricey and the cost has shot up more than triple my original monthly fee in the last three years, but the service is good and the videocall vet advice has been great! Reviewed on: 1st October 2024

Easy uncomplicated insurance good cover at a great p...

5
Easy uncomplicated insurance good cover at a great price Reviewed on: 1st October 2024

Always pay out quickly, really happy with them

5
Always pay out quickly, really happy with them Reviewed on: 1st October 2024

Many pets have the best customers service.

5
Many pets have the best customers service. Anytime we have had an emergency vet visit, many pets is so easy to upload the details and receipts. They have made the payment the following day. 24/7 vet advice. The best pet insurance. Would not go with anyone else Reviewed on: 1st October 2024

Great customer service, premiums rise steeply

4
Great customer service, they pay out quickly, but premiums rise steeply once you claim Reviewed on: 1st October 2024

Helpful customer care

5
Single to use app and helpful customer care Reviewed on: 1st October 2024

Always been helpful when I've needed them, nothing i...

5
Always been helpful when I've needed them, nothing is too much trouble Reviewed on: 1st October 2024