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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Very good pet insurance

5
It is very easy to use it and very reliable Reviewed on: 25th October 2022

Excellent Service

5
Excellent service from setting up the insurance, placing a claim, to renewing my policy Reviewed on: 25th October 2022

Excellent insurance.

5
Very helpful, understanding team to support you, and a comprehensive selection of insurance options for your pet’s needs. Reviewed on: 25th October 2022

really speedy when handling claims

5
The premiums are competitive. The online form for filing a claim is easy to use. Claims are dealt with quickly and paid out quickly. Reviewed on: 25th October 2022

Caring & Efficient

5
The team at Many Pets was caring and the claim process was completely smooth, just at a time when we needed support because of our pet's health. Telephone calls were answered quickly and the staff members knowledgable. Reviewed on: 25th October 2022

Excellent Company

5
I have made a few claims for both my dogs, every claim has been paid quickly. I have used the vet video chat before and it has been really helpful. If I have ever had to call and speak to an advisor they have always been very helpful and I have never had to wait long to get through to someone. I highly recommend this company, my premiums have increased by not by very much so I am very happy with their service. Reviewed on: 25th October 2022

Easy and efficient service

5
Friendly and professional telephone service when dealing with change of address, and clear website. Made submitting a claim a straightforward process Reviewed on: 25th October 2022

Scam!

1
After having them for two years I needed to make a claim, however they gave me a HUGE run around. Everything I would get the papers I needed, they would send me back to the Vet to get more paperwork. I finally gave up on trying to get any money back and just cancelled my policy. Stay far FAR away from these scam artists. Reviewed on: 25th October 2022

Efficient, empathetic, friendly and prompt with dealing with claims

5
My dog suddenly became ill. The vet had to do quite a few tests to diagnose what was wrong with her. Each time I made a claim there were no dispute in paying vets fees. This made a difference to myself as it took weight off my mind about the cost of treatment. Can’t thank ManyPets enough. Reviewed on: 25th October 2022

Claim for pets CT Scan

5
My dog had to undergo scan for Limp! Put in claim so easily on line ! No paper work which is fabulous! Pay the Vet direct and update on progress of claim ! Had other insurance with other pet ! All very good but id recommend Many Pets as up to date technology and updates etc all online email nothing is missed. When called them nothing was a problem agent I spoken to was very helpful and professional and explained exactly what was required 5 * customer service. Reviewed on: 24th October 2022

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