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ManyPets: Pet insurance reviews

View other ManyPets products
4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Quick, reliable

5
Great customer service, deal with matters very efficiently Reviewed on: 24th October 2022
Elmauger's avatar
Elmauger

Highly recommend

5
I swapped from another insurance provider to Many Pets last December. Unfortunately in May, one of my dogs needed a lump removed from his tail. Fortunately it was nothing sinister. With the cost of living rising etc I was a bit worried about how long it would take for the claim to be settled. I needn’t have worried. The claim was paid within days of the vet submitting their report. When we got our rescue dog in February this year and I got a multipet discount and it was very easy to add her to my policy. I’ve recommended them to friends and 3 have taken out policy’s with them and are very happy customers. Reviewed on: 24th October 2022
Jo Holder's avatar
Jo Holder

Pet insurance

5
Very helpful and friendly staff, excellent prices Reviewed on: 24th October 2022
Cheryl Donaldson's avatar
Cheryl Donaldson

Good customer service

5
I have had to contact Many Pets twice in the past week and I found the staff I communicated with over the phone had really good customer care skills and were very helpful. They showed compassion and a caring manor when speaking with me. Thank you please continue with this as it is really reassuring having someone communicating with you in this way as I was anxious about my pet, but they were helpful which is what you need when you are worried. Reviewed on: 24th October 2022
Diane Crook's avatar
Diane Crook

Brilliant!

5
Easy and simple to contact. No long waiting times to speak to customer service. Extremely efficient claims to process. Staff are just lovely, knowledgeable, understanding and helpful. No unexpected charges for changes to personal circumstances. They’re great!! +++++ Reviewed on: 24th October 2022
J Woodhouse 's avatar
J Woodhouse

Brilliant company

5
Made my first claim yesterday- hassle free and paid out the same day! Definitely recommend Reviewed on: 22nd October 2022
Jade Smith's avatar
Jade Smith

Pet insurance

5
I chose this company based on many good reviews. I haven’t regretted this! Reviewed on: 22nd October 2022
shirleyharper2001@hotmail.com's avatar
[email protected]

Excellent

5
Easy to claim. Very fast response and pay out. Reviewed on: 22nd October 2022
Joanna's avatar
Joanna

When you feel that the company truly cares about you and your pet

5
I had the best experience with this company. The staff are very relational and they truly care about you and your pet. Easy, reliable and exceptional customer service. Highly recommended! Reviewed on: 22nd October 2022
David Sanmartino's avatar
David Sanmartino

Super speedy claim settling process!

5
Really happy with my pet insurance . The online access to a vet and their amazingly quick settling of claims is really impressive . Worth every penny ! Reviewed on: 22nd October 2022
Kate Clarke's avatar
Kate Clarke

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