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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13420 reviews)

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4.87

Based on 13,420 reviews, last reviewed 12th Mar 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Good customer service

I have had to contact Many Pets twice in the past week and I found the staff I communicated with over the phone had really good customer care skills and were very helpful. They showed compassion and a caring manor when speaking with me. Thank you please continue with this as it is really reassuring having someone communicating with you in this way as I was anxious about my pet, but they were helpful which is what you need when you are worried. Reviewed on: 24th October 2022

Brilliant!

Easy and simple to contact. No long waiting times to speak to customer service. Extremely efficient claims to process. Staff are just lovely, knowledgeable, understanding and helpful. No unexpected charges for changes to personal circumstances. They’re great!! +++++ Reviewed on: 24th October 2022

Brilliant company

Made my first claim yesterday- hassle free and paid out the same day! Definitely recommend Reviewed on: 22nd October 2022

Pet insurance

I chose this company based on many good reviews. I haven’t regretted this! Reviewed on: 22nd October 2022

Excellent

Easy to claim. Very fast response and pay out. Reviewed on: 22nd October 2022

When you feel that the company truly cares about you and your pet

I had the best experience with this company. The staff are very relational and they truly care about you and your pet. Easy, reliable and exceptional customer service. Highly recommended! Reviewed on: 22nd October 2022

Super speedy claim settling process!

Really happy with my pet insurance . The online access to a vet and their amazingly quick settling of claims is really impressive . Worth every penny ! Reviewed on: 22nd October 2022

Quick payout

Online form was faulty, however phone staff were nothing but lovely and layout was pretty much instant, within 24hours. Reviewed on: 21st October 2022

Extremely pleased

It was very easy and fast to claim my money back. Very helpful and nice service. I’m very nicely surprised with the whole experience. Reviewed on: 21st October 2022

Fabulous!

This insurance company really is the dogs *****. They are fantastic, friendly, helpful and quick. Highly recommend! Reviewed on: 21st October 2022

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