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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

No.1 choice

5
I decided to get a quote from Bought By Many after a recommendation from a friend, and have not been disappointed, the website is easy and clear to use and have recently added another policy for a second pet. I would recommend anyone to try them, I am sure they will be plesantly surprised. Reviewed on: 1st August 2018

Excellent Pet Insurance

5
They are extremely helpful, professional and understanding. Reviewed on: 14th October 2022

Wonderful care

5
We had to make a claim for one of our lovely girls. We felt cared for and supported throughout what was an extremely emotional and challenging time. We were kept up to date through the whole process and it made things much easier to cope with. Incredibly grateful for everything from Many Pets ❤️ Reviewed on: 14th October 2022

Super easy

5
Great insurance and super easy to make a claim. Would highly recommend. Reviewed on: 14th October 2022

Brilliant

5
Highly recommend many pets insurance. I wouldn't place my beloved with anyone else Reviewed on: 14th October 2022

first class pet insurance

5
excellent customer services who are very knowledgeable. Any claims only take one phone call and the rest is done direct from Many pets and vet. The excess is only one payment per year regardless of how many claims you may need. You receive e mails updating you on the progress of claim and no worrying or long forms to complete Reviewed on: 14th October 2022

efficient and quick

5
Efficient and quick claims process. Helpful hints and value for money Reviewed on: 14th October 2022

Great team

5
Very friendly and helpful on the telephone when I rang for to renew my policy. Would recommend them to family and friends . Reviewed on: 14th October 2022

Service you can't fault

5
The staff are very friendly and helpful. As of yet I have not had to make a claim. That being said, I have used the 24/7 vet video call twice. They were very helpful with advice. Thankfully it was nothing serious. Reviewed on: 14th October 2022

Exceeded all Expectations

5
ManyPets has, and continues to support me through the devasting journey I have with my 5 year old Working Cocker Spaniel who was sadly diagnosed with a terminal brain tumour in February 2022. Their customer service exceeds any previous experiences that i have had with other insurance companies - there is just no comparison. Compassionate to the core, not to mention super efficient means that the process around the treatment that is required for Flynn during 'borrowed time', is palatable and I have no hesitation calling ManyPets at any time for advice and support. Reviewed on: 14th October 2022

My puppies first year

5
My cockerpoo had numerous digestive complaints in his first year including pancreatitis and gastroenteritis , with numerous visit to the vet . This was very costly and many pets were brilliant , the customer support was excellent and we were quickly reimbursed with a easy claim procedure Highly recommend them Reviewed on: 14th October 2022