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ManyPets: Pet insurance reviews

4.87
Based on 13,420 reviews, last reviewed 12th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026
Laura T's avatar
Laura T

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13420)

Bear Loves Many Pets

5
Many Pets have always been a very easy going company who help to the best they can. Would be lost without my insurance for my little furry pal. Reviewed on: 10th October 2022

Swift and supportive.

5
I've experienced the support and assistance from Many Pets twice in the last year. As a first time dog owner it can be stressful when your boy is unwell. Both times, they dealt with my claim super quick, without fuss or hassle and helped talk me through the process over the phone when I needed to book my boy in for a scan. You can't put a price on what that does for you. Reviewed on: 10th October 2022

Best Practice Insurer aka Many Pets

5
From my initial application to ensure my five dogs to the times I have unfortunately had to claim against my policy I have found their customer service second to none. Their uncomplicated approach to claims coupled with their excellent communication is greatly received during what is stressful and emotional time for pet owners. Reviewed on: 10th October 2022

Excellent Customer Service

5
Last Thursday afternoon I submitted a claim online which took 5 minutes. In the early evening I received an Email from Many Pets advising that my claim had been paid! The money was in my bank by 10 the next morning. I have always been impressed by their service & I have recommended them to my friends. Reviewed on: 10th October 2022

Quick and efficient and good value for money.

5
I can't fault them. The last time I claimed, earlier this year, the money was in my account before my payment to the Vet had actually cleared my Bank. The claim process us easy, and the "fixed for mife" pick that I have is worth every penny. Highly recommend. Reviewed on: 10th October 2022

Help when needed

5
Rosie our beautiful JR stopped being able to jump. Day by day she was disappearing before our eyes. With the help of the telephone vet we referred to a neurosurgeon big costly op which Many Pets dealt with via the Practise. Rosie is now fine after spinal surgery. Reviewed on: 10th October 2022

seems reasonable

4
Haven’t had to make a claim but staring price seemed reasonable and found website clear Reviewed on: 10th October 2022

Insurance for our rescues

5
We have 2 older rescue dogs and Many Pets was the only company that would consider insuring our boys. One has pre-existing conditions and Many Pets didn't hold that against us. Would definitely recommend! Reviewed on: 10th October 2022

Friendly, helpful, professional, efficient staff.

5
Whenever I phone to make a claim there is no problem. It’s straightforward and my claim is paid quickly and without hassle. Reviewed on: 10th October 2022

Outstanding

5
I’ve been with Many pets for at least 4 years. The prices are affordable, and they are easy to communicate with and very prompt in settling claims. You can talk with their customer service teams, who are knowledgeable and and very helpful. I’ve been in the past with other insurance companies, who’s premiums go up excessively and more fickle to work with. Alway recommend Many pets to my friends as the first to go to. Reviewed on: 10th October 2022

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