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ManyPets: Pet insurance reviews

View other ManyPets products
4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Excellent Service

5
Well what can I say. Many pets are outstanding to say the very least. Our dog was struck by a car and required immediate vet care and then referred for specialist surgery. Three vets were involved and Manypets made the whole process simple at a very stressful time for us. They simply asked what’s vets were involved and more or less took it from there. The only correspondence I got thereafter was confirmation emails that the outstanding vets fees were paid. Now that’s what I call service. Bravo Manypets…..My only wish is for more insurance companies to follow suit and be this considerate, compassionate and caring. Reviewed on: 10th October 2022
Peter C 's avatar
Peter C

Good service.

5
Staff very kind and they always help to get prompt payments Reviewed on: 10th October 2022
Jada Fargion's avatar
Jada Fargion

Fabulous customer service !!

5
My boy has had ear infections for 2 years resulting in loads of vet bills . Quickest ever payment was 4 hours ! Having worked in financial services I know that sometimes things are slower but the positive thing here is that many pets keeps you updated! I wouldn’t consider going anywhere else ! I’ve also used the first vet service (um - dog ate a cooked rib bone !) and they were excellent !!! Reviewed on: 10th October 2022
Theresa's avatar
Theresa

Excellent service when my cat passed away.

5
Really thoughtful when I rang regarding my cats treatment and his unfortunate death. My claim was dealt with very swiftly and their attitude was first rate. Reviewed on: 10th October 2022
Hazel 's avatar
Hazel

Great quick service

5
No complaints. Everything has gone well with claims. Reviewed on: 10th October 2022
Carolyn Prentice's avatar
Carolyn Prentice

Zero excess and instant payments

5
Premiums are low?and competitive. They offer zero excess. Last 2 claims were paid within 24 hours. Exceptional service. Reviewed on: 10th October 2022
Jeff Maultby's avatar
Jeff Maultby

An insurance company that cares

5
Always found Many Pets very helpful when needed to make a claim and when we sadly lost one of our dogs they were so caring and kind, sending a condolence card and taking care of all changes to policy quickly. Reviewed on: 10th October 2022
Christine O'Neil's avatar
Christine O'Neil

Easy and great reviews

5
Simple form to fill in, competitive quotes and a well known brand Reviewed on: 10th October 2022
Karin Hornsby's avatar
Karin Hornsby

Simply the best

5
Many pets took care of our little princess’s vet bills when we needed them and all done with wonderful customer service Reviewed on: 10th October 2022
Andrew and Ellen's avatar
Andrew and Ellen

Customer service

5
The customer service team were excellent when I queried the rise in the annual renewal. They looked into the issue and resolved without any fuss Reviewed on: 10th October 2022
Anthea Hardiker's avatar
Anthea Hardiker

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