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ManyPets: Pet insurance reviews

4.87
Based on 13,420 reviews, last reviewed 12th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026
Laura T's avatar
Laura T

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13420)

Fabulous customer service !!

5
My boy has had ear infections for 2 years resulting in loads of vet bills . Quickest ever payment was 4 hours ! Having worked in financial services I know that sometimes things are slower but the positive thing here is that many pets keeps you updated! I wouldn’t consider going anywhere else ! I’ve also used the first vet service (um - dog ate a cooked rib bone !) and they were excellent !!! Reviewed on: 10th October 2022

Excellent service when my cat passed away.

5
Really thoughtful when I rang regarding my cats treatment and his unfortunate death. My claim was dealt with very swiftly and their attitude was first rate. Reviewed on: 10th October 2022

Great quick service

5
No complaints. Everything has gone well with claims. Reviewed on: 10th October 2022

Zero excess and instant payments

5
Premiums are low?and competitive. They offer zero excess. Last 2 claims were paid within 24 hours. Exceptional service. Reviewed on: 10th October 2022

An insurance company that cares

5
Always found Many Pets very helpful when needed to make a claim and when we sadly lost one of our dogs they were so caring and kind, sending a condolence card and taking care of all changes to policy quickly. Reviewed on: 10th October 2022

Easy and great reviews

5
Simple form to fill in, competitive quotes and a well known brand Reviewed on: 10th October 2022

Simply the best

5
Many pets took care of our little princess’s vet bills when we needed them and all done with wonderful customer service Reviewed on: 10th October 2022

Customer service

5
The customer service team were excellent when I queried the rise in the annual renewal. They looked into the issue and resolved without any fuss Reviewed on: 10th October 2022

So far great!

5
From my first experience with this company it has been great. I called up to check some information and the person who handled the call was wonderful. They helped me with everything i needed and i’ve really enjoyed being insured so far. Reviewed on: 10th October 2022

They actually care

5
Our dog had quite a serious accident that meant two operations and after care. Many Pets never quibbled in supporting his treatment. Reviewed on: 10th October 2022

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